Unsupported operating systems and platforms

April 25, 2024

ID 242037

Network Agent

The following operating systems are not supported:

  • Microsoft Windows Embedded POSReady 7 32-bit/64-bit
  • Microsoft Windows Embedded 8 Industry Pro 32-bit/64-bit
  • Microsoft Windows Embedded 8 Industry Enterprise 32-bit/64-bit
  • Microsoft Windows Embedded 8 Standard 32-bit/64-bit
  • Microsoft Windows Embedded 8.1 Industry Enterprise 32-bit/64-bit
  • Microsoft Windows Embedded 8.1 Industry Update 32-bit/64-bit
  • Microsoft Windows 10 Home (Threshold 1, v1507) 32-bit/64-bit
  • Microsoft Windows 10 Pro (Threshold 1, v1507) 32-bit/64-bit
  • Microsoft Windows 10 Enterprise (Threshold 1, v1507) 32-bit/64-bit
  • Microsoft Windows 10 Education (Threshold 1, v1507) 32-bit/64-bit
  • Microsoft Windows 10 Mobile (Threshold 1, v1507) 32-bit
  • Microsoft Windows 10 Mobile Enterprise (Threshold 1, v1507) 32-bit
  • Microsoft Windows 10 Home Threshold 2 (November Update, v1511) 32-bit/64-bit
  • Microsoft Windows 10 Pro Threshold 2 (November Update, v1511) 32-bit/64-bit
  • Microsoft Windows 10 Enterprise Threshold 2 (November Update, v1511) 32-bit/64-bit
  • Microsoft Windows 10 Education Threshold 2 (November Update, v1511) 32-bit/64-bit
  • Microsoft Windows 10 Mobile Threshold 2 (November Update, v1511) 32-bit
  • Microsoft Windows 10 Mobile Enterprise Threshold 2 (November Update, v1511) 32-bit
  • Microsoft Windows 10 Home RS1 (Anniversary Update, v1607) 32-bit/64-bit
  • Microsoft Windows 10 Pro RS1 (Anniversary Update, v1607) 32-bit/64-bit
  • Microsoft Windows 10 Enterprise RS1 (Anniversary Update, v1607) 32-bit/64-bit
  • Microsoft Windows 10 Education RS1 (Anniversary Update, v1607) 32-bit/64-bit
  • Microsoft Windows 10 Mobile RS1 (Anniversary Update, v1607) 32-bit
  • Microsoft Windows 10 Mobile Enterprise RS1 (Anniversary Update, v1607) 32-bit
  • Microsoft Windows 10 Home RS2 (Creators Update, v1703) 32-bit/64-bit
  • Microsoft Windows 10 Pro RS2 (Creators Update, v1703) 32-bit/64-bit
  • Microsoft Windows 10 Enterprise RS2 (Creators Update, v1703) 32-bit/64-bit
  • Microsoft Windows 10 Education RS2 (Creators Update, v1703) 32-bit/64-bit
  • Microsoft Windows 10 Mobile RS2 (Creators Update, v1703) 32-bit
  • Microsoft Windows 10 Mobile Enterprise RS2 (Creators Update, v1703) 32-bit
  • Microsoft Windows 10 Mobile RS3 32-bit
  • Microsoft Windows 10 Mobile Enterprise RS3 32-bit
  • Microsoft Windows 10 Mobile RS4 32-bit
  • Microsoft Windows 10 Mobile Enterprise RS4 32-bit
  • Microsoft Windows 10 Mobile RS5 32-bit
  • Microsoft Windows 10 Mobile Enterprise RS5 32-bit
  • Microsoft Windows 8 (Core) 32-bit/64-bit
  • Microsoft Windows 7 Professional 32-bit/64-bit
  • Microsoft Windows 7 Enterprise/Ultimate 32-bit/64-bit
  • Microsoft Windows 7 Home Basic/Premium 32-bit/64-bit
  • Microsoft Windows Vista Business with Service Pack 1 32-bit/64-bit
  • Microsoft Windows Vista Enterprise with Service Pack 1 32-bit/64-bit
  • Microsoft Windows Vista Ultimate with Service Pack 1 32-bit/64-bit
  • Microsoft Windows Vista Business with Service Pack 2 and later 32-bit/64-bit
  • Microsoft Windows Vista Enterprise with Service Pack 2 and later 32-bit/64-bit
  • Microsoft Windows Vista Ultimate with Service Pack 2 and later 32-bit/64-bit
  • Microsoft Windows XP Professional with Service Pack 2 32-bit/64-bit
  • Microsoft Windows XP Home Service Pack 3 and later 32-bit
  • Windows Essential Business Server 2008 Standard 64-bit
  • Windows Essential Business Server 2008 Premium 64-bit
  • Windows Small Business Server 2003 Standard with Service Pack 1 32-bit
  • Windows Small Business Server 2003 Premium with Service Pack 1 32-bit
  • Windows Small Business Server 2003 R2 Standard 32-bit
  • Windows Small Business Server 2003 R2 Premium 32-bit
  • Windows Small Business Server 2008 Standard 64-bit
  • Windows Small Business Server 2008 Premium 64-bit
  • Windows Small Business Server 2011 Premium Add-on 64-bit
  • Windows Small Business Server 2011 Standard 64-bit
  • Windows Small Business Server 2011 Essentials 64-bit
  • Windows Home Server 2011 64-bit
  • Windows MultiPoint Server 2010 Standard 64-bit
  • Windows MultiPoint Server 2010 Premium 64-bit
  • Windows MultiPoint Server 2012 Standard 64-bit
  • Windows MultiPoint Server 2012 Premium 64-bit
  • Microsoft Windows 2000 Server 32-bit
  • Windows Server 2003 Enterprise with Service Pack 2 32-bit/64-bit
  • Windows Server 2003 Standard with Service Pack 2 32-bit/64-bit
  • Windows Server 2003 R2 Enterprise with Service Pack 2 32-bit/64-bit
  • Windows Server 2003 R2 Standard with Service Pack 2 32-bit/64-bit
  • Windows Server 2008 Datacenter Service Pack 1 32-bit/64-bit
  • Windows Server 2008 Enterprise Service Pack 1 32-bit/64-bit
  • Windows Server 2008 Service Pack 1 Server Core 32-bit/64-bit
  • Windows Server 2008 Standard Service Pack 1 32-bit/64-bit
  • Windows Server 2008 Standard 32-bit/64-bit
  • Windows Server 2008 Enterprise 32-bit/64-bit
  • Windows Server 2008 Datacenter 32-bit/64-bit
  • Windows Server 2008 R2 Server Core 64-bit
  • Windows Server 2008 R2 Datacenter 64-bit
  • Windows Server 2008 R2 Enterprise 64-bit
  • Windows Server 2008 R2 Foundation 64-bit
  • Windows Server 2008 R2 Standard 64-bit
  • Windows Server 2016 Nano (Installation Option) (CBB) 64-bit
  • Windows Storage Server 2008 32-bit/64-bit
  • Windows Storage Server 2008 Service Pack 2 64-bit
  • Windows Storage Server 2008 R2 64-bit
  • Windows Storage Server 2012 64-bit
  • Windows Storage Server 2012 R2 64-bit
  • Windows Storage Server 2016 64-bit
  • Windows Storage Server 2019 64-bit
  • Debian GNU/Linux 7.х (up to 7.8) 32-bit/64-bit
  • Debian GNU/Linux 8.х (Jessie) 32-bit/64-bit
  • Debian GNU/Linux 9.x (Stretch) 32-bit/64-bit
  • Ubuntu Server 14.04 LTS (Trusty Tahr) 32-bit/64-bit
  • Ubuntu Server 16.04 LTS (Xenial Xerus) 32-bit/64-bit
  • Ubuntu Server 20.04.04 LTS (Focal Fossa) ARM 64-bit
  • Ubuntu Server 22.04 LTS ARM 64-bit
  • Ubuntu Desktop 14.04 LTS (Trusty Tahr) 32-bit/64-bit
  • Ubuntu Desktop 16.04 LTS (Xenial Xerus) 32-bit/64-bit
  • Ubuntu Desktop 18.04 LTS (Bionic Beaver) 32-bit/64-bit
  • Ubuntu Desktop 20.04 LTS (Focal Fossa) 32-bit/64-bit
  • CentOS Stream 9 ARM 64-bit
  • CentOS 8.x 64-bit
  • CentOS 7.x ARM 64-bit
  • CentOS 6.х (up to 6.6) 32-bit/64-bit
  • SUSE Linux Enterprise Desktop 12 (all Service Packs) 64-bit
  • SUSE Linux Enterprise Desktop 15 (all Service Packs) 64-bit
  • SUSE Linux Enterprise Desktop 15 (Service Pack 3) ARM 64-bit
  • ALT SP Server 10 64-bit
  • ALT SP Workstation 10 64-bit
  • ALT Server 10 ARM 64-bit
  • ALT Server 10 64-bit
  • ALT Server 9.2 64-bit
  • ALT Workstation 10 32-bit/64-bit
  • ALT Workstation 9.2 32-bit/64-bit
  • ALT 8 SP Server (LKNV.11100-01) 64-bit
  • ALT 8 SP Server (LKNV.11100-02) 64-bit
  • ALT 8 SP Server (LKNV.11100-03) 64-bit
  • ALT 8 SP Workstation (LKNV.11100-01) 32-bit/64-bit
  • ALT 8 SP Workstation (LKNV.11100-02) 32-bit/64-bit
  • ALT 8 SP Workstation (LKNV.11100-03) 32-bit/64-bit
  • EulerOS 2.0 SP5 64-bit
  • EulerOS 2.0 SP8 ARM 64-bit
  • Pardus OS 19.1 64-bit
  • Astra Linux Special Edition RUSB.10015-01 (operational update 1.8) 64-bit
  • Astra Linux Special Edition RUSB.10015-01 (operational update 1.7) 64-bit
  • Astra Linux Special Edition RUSB.10015-01 (operational update 1.6) 64-bit

  • Astra Linux Special Edition RUSB.10015-01 (operational update 1.5) 64-bit
  • Astra Linux Common Edition (operational update 2.12) 64-bit
  • Astra Linux Special Edition RUSB.10152-02 (operational update 4.7) ARM 64-bit
  • Linux Mint 19.x 64-bit
  • Linux Mint 21.x 64-bit
  • SberOS 64-bit
  • AlterOS 7.5 and later 64-bit
  • Lotos (Linux core version 4.19.50, DE: MATE) 64-bit
  • Mageia 4 32-bit
  • GosLinux IC6 64-bit
  • RED OS 7.3 64-bit
  • RED OS 7.3 ARM 64-bit
  • RED OS 7.3 Server 64-bit
  • RED OS 7.3 Certified Edition 64-bit
  • RED OS 8 Certified Edition 64-bit
  • ROSA COBALT 7.9 64-bit
  • ROSA CHROME 12 64-bit
  • ROSA Enterprise Linux Server 7.3 64-bit
  • ROSA Enterprise Linux Desktop 7.3 64-bit
  • ROSA COBALT Workstation 7.3 64-bit
  • ROSA COBALT Server 7.3 64-bit
  • Alma Linux 8.x 64-bit
  • Alma Linux 9.x 64-bit
  • Rocky Linux 8.x 64-bit
  • Rocky Linux 9.x 64-bit
  • Kylin 10 64-bit
  • OS X 10.7 (Lion)
  • OS X 10.8 (Mountain Lion)
  • OS X 10.9 (Mavericks)
  • OS X 10.10 (Yosemite)
  • OS X 10.11 (El Capitan)
  • macOS X 10.4 (Tiger)
  • macOS X 10.5 (Leopard)
  • macOS X 10.6 (Snow leopard)
  • macOS Sierra (10.12)
  • macOS High Sierra (10.13)
  • macOS Mojave (10.14)
  • macOS Catalina (10.15)

The following virtualization platforms are not supported:

  • VMWare ESXi 7.0, Patch Release ESXi 7.0b
  • VMware vSphere 4.1
  • VMware vSphere 5.0
  • VMware vSphere 5.1
  • VMware vSphere 5.5
  • VMware vSphere 6
  • VMware vSphere 6.5
  • VMware Workstation 9.x
  • VMware Workstation 10.x
  • VMware Workstation 11.x
  • VMware Workstation 12.x Pro
  • VMware Workstation Pro 14
  • VMware Workstation Pro 15
  • Microsoft Hyper-V Server 2008 64-bit
  • Microsoft Hyper-V Server 2008 R2 64-bit
  • Microsoft Hyper-V Server 2008 R2 Service Pack 1 and later 64-bit
  • Microsoft Virtual PC 2007 (6.0.156.0) 32-bit/64-bit
  • Citrix XenServer 5.6
  • Citrix XenServer 6.0
  • Citrix XenServer 6.1
  • Citrix XenServer 6.2
  • Citrix XenServer 6.5
  • Citrix XenServer 7
  • Parallels Desktop 7
  • Parallels Desktop 11
  • Parallels Desktop 14
  • Parallels Desktop 16
  • Oracle VM VirtualBox 4.0.4-70112 (Windows guest login only)
  • Oracle VM VirtualBox 5.x (Windows guest login only)
  • Proxmox 7.2
  • Proxmox 7.3

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