Switching to Kaspersky Free when Kaspersky Total Security license has expired
September 16, 2019
ID 155354
When the Kaspersky Total Security license expires, you can purchase a new license and continue using all the features of the application. The application may also prompt you to switch to Kaspersky Free to retain essential protection of your computer.
If you did not use data vaults or backup copies while your license was active, the switch to Kaspersky Free may be done automatically. After switching, the application notifies you about this and prompts you to renew the license or continue using the free version of protection.
If you used data vaults and / or backup copies while your license was active, the application notifies you about limiting access to them because of license expiration.
To renew the license or switch to Kaspersky Free, do one of the following:
- If you want to renew the license and continue using all the features of Kaspersky Total Security, click the Renew license button.
Clicking this button takes you to the store.
- If you do not want to renew the license, click the Not now button.
If you click this button, the application checks if other licenses are available. If the application does not detect any other licenses, you may be prompted to switch to Kaspersky Free.
Start migration to Kaspersky Free
At this step, the Migration Wizard offers you to switch to Kaspersky Free and keep essential protection for your computer.
To switch to Kaspersky Free, click the Migrate to Kaspersky Free button.
Confirm migration to Kaspersky Free
At this step, the Migration Wizard offers you to confirm or decline switching to Kaspersky Free.
If you used data vaults and / or backup copies while your license was active, the application notifies you about limiting access to them after switching to Kaspersky Free. To keep access to the files stored in your data vaults, move them to another place before continuing to switch to Kaspersky Free. To restore your data from backup copies, you can use Kaspersky Restore Utility.
Do one of the following:
- To confirm switching, click the Migrate button.
The Migration Wizard proceeds to the next step.
- To decline switching, click the Cancel button.
The Migration Wizard exits.
Search for incompatible software
At this step, the Migration Wizard checks if any applications incompatible with Kaspersky Free are installed on your computer. If no such applications are found, the Migration Wizard automatically proceeds to the next step. If you close the Migration Wizard window at this step, the search for incompatible software continues in the background.
If incompatible applications are found, the Migration Wizard lists them in the window and prompts you to uninstall them.
After uninstalling the incompatible applications, the Migration Wizard proceeds to the next step.
Finish migration to Kaspersky Free
At this step, the Migration Wizard tells you that switching to Kaspersky Free is finished.
To start Kaspersky Free, click the Run button.