Configuring the response timeout of Kaspersky Sandbox and request queue settings

August 12, 2022

ID 189424

To configure Kaspersky Sandbox response timeout and processing queue settings for objects that Kaspersky Endpoint Agent sends to Kaspersky Sandbox:

  1. Open the Kaspersky Security Center Administration Console.
  2. In the console tree, select the Policies folder.
  3. Select Kaspersky Endpoint Agent policy and open its properties window in one of the following ways:
    • Double-click the policy name.
    • Select Properties in the policy context menu.
    • Select the Configure policy settings item in the right part of the window.
  4. In the Kaspersky Sandbox integration section select the Kaspersky Sandbox advanced settings subsection.
  5. Under Timeout, enter the maximum server response timeout.

    If the connection to the Kaspersky Sandbox server is not established within the specified time, the current connection attempt is aborted and Kaspersky Endpoint Agent repeats the attempt to connect to the server.

    The default value is 5 seconds.

  6. In the upper right corner of the settings group, change the switch from Unaffected by policy to Under policy.
  7. Under Kaspersky Sandbox requests queue, in the Queue folder field, enter the path to the folder that will be used for storing information about requests sent to Kaspersky Sandbox.

    The default folder is %SOYUZAPPDATA%\Sandbox\Queue.

  8. In the Maximum queue size (MB) field, enter the maximum allowed size of the request queue in megabytes.

    The default value is 100 MB.

  9. In the upper right corner of the settings group, change the switch from Unaffected by policy to Under policy.
  10. Click Apply button and then click OK.

The response timeout and the object processing queue are configured.

See also

Enabling and disabling integration with Kaspersky Sandbox

Configuring a trusted connection of Kaspersky Sandbox with Kaspersky Endpoint Agent

Adding Kaspersky Sandbox servers to the Kaspersky Endpoint Agent list

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