Creating a report on installed mobile apps

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The Report on installed mobile apps lets you get the detailed information about the apps installed on users' Android devices, save this information to a file, send it by email, and print it.

To allow the report to display information, the Send data on installed apps check box in the App Control section must be selected and the An app has been installed or removed (list of installed apps) informational event type must be stored in the Administration Server database.

To enable sending data:

1. In the console tree, in the Managed devices folder, select the administration group to which the Android devices belong.
2. In the workspace of the group, select the Policies tab.
3. Open the policy properties window by double-clicking any column.

   Complete the following steps within 15 minutes. Otherwise, you may face an error when saving changes to the policy.

4. In the policy Properties window, select the App Control section.
5. In the Report on installed mobile apps section, select the Send data on installed apps check box.

   The following settings are now available:

   • Select the Send data on system apps check box to send information about system apps. If a system app is configured in the App Control settings, its data is sent regardless of the state of this check box.
   • Select the Send data on service apps check box to send information about service apps without interface. If a service app is configured in the App Control settings, its data is sent regardless of the state of this check box.
6. Click the Apply button to apply your changes.
7. In the policy Properties window, select the Event Configuration section.
8. In the workspace of the section, select the Info tab.
9. Open the An app has been installed or removed (list of installed apps) event properties by double-clicking any column.
10. In the event's Properties window, select the Store in the Administration Server database for (days) check box and set the storage period. By default, the storage period is 30 days.

    After the storage period expires, the Administration Server deletes outdated information from the database. For more information about events, please refer to the Kaspersky Security Center Help.

11. Click OK to save your changes.

Sending data is enabled.

To configure a report on installed mobile apps:

1. In the console tree, go to the Administration Server folder.
2. In the workspace of the Administration Server folder, select the Reports tab.
3. In the context menu of the report template named Report on installed mobile apps, select Properties.
4. In the window that opens, edit the report template properties:
   • In the General section, specify the following parameters:
     • Report template name.
     • Maximum number of entries to display

       If this option is enabled, the number of entries displayed in the table with detailed report data does not exceed the specified value.

       Report entries are first sorted according to the rules specified in the Fields → Detailed fields section of the report template properties, and then only the first of the resulting entries are kept. The heading of the table with detailed report data shows the displayed number of entries and the total available number of entries that match other report template settings.

       If this option is disabled, the table with detailed report data displays all available entries. We do not recommend that you disable this option. Limiting the number of displayed report entries reduces the load on the database management system (DBMS) and reduces the time required for generating and exporting the report. Some of the reports contain too many entries. If this is the case, you may find it difficult to read and analyze them all. Also, your device may run out of memory while generating such a report and, consequently, you will not be able to view the report.

       By default, this option is enabled. The default value is 1000.

     • Print version

       The report output is optimized for printing: space characters are added between some values for better visibility.

       By default, this option is enabled.

   • In the Fields section, select the fields that will be displayed in the report, and the order of these fields, and configure whether the report should be sorted and filtered by each of the fields.
   • In the Group section, change the set of client devices the report is created for.
   • In the Hierarchy of Administration Servers section, specify the following parameters:
     • Include data from secondary and virtual Administration Servers

       If this option is enabled, the report includes the information from the secondary and virtual Administration Servers that are subordinate to the Administration Server for which the report template is created.

       Disable this option if you want to view data only from the current Administration Server.

       By default, this option is enabled.

     • Up to nesting level

       The report includes data from secondary and virtual Administration Servers that are located under the current Administration Server on a nesting level that is less than or equal to the specified value.

       The default value is 1. You may want to change this value if you have to retrieve information from secondary Administration Servers located at lower levels in the tree.

     • Data wait interval (min)

       Before generating the report, the Administration Server for which the report template is created waits for data from secondary Administration Servers during the specified number of minutes. If no data is received from a secondary Administration Server at the end of this period, the report runs anyway. Instead of the actual data, the report shows data taken from the cache (if the Cache data from secondary Administration Servers option is enabled), or N/A (not available) otherwise.

       The default value is 5 (minutes).

     • Cache data from secondary Administration Servers

       Secondary Administration Servers regularly transfer data to the Administration Server for which the report template is created. There, the transferred data is stored in the cache.

       If the current Administration Server cannot receive data from a secondary Administration Server while generating the report, the report shows data taken from the cache. The date when the data was transferred to the cache is also displayed.

       Enabling this option allows you to view the information from secondary Administration Servers even if the up-to-date data cannot be retrieved. However, the displayed data can be obsolete.

       By default, this option is disabled.

     • Cache update frequency (h)

       Secondary Administration Servers at regular intervals transfer data to the Administration Server for which the report template is created. You can specify this period in hours. If you specify 0 hours, data is transferred only when the report is generated.

       The default value is 0.

     • Transfer detailed information from secondary Administration Servers

       In the generated report, the table with detailed report data includes data from secondary Administration Servers of the Administration Server for which the report template is created.

       Enabling this option slows the report generation and increases traffic between Administration Servers. However, you can view all data in one report.

       Instead of enabling this option, you may want to analyze detailed report data to detect a faulty secondary Administration Server, and then generate the same report only for that faulty Administration Server.

       By default, this option is disabled.

5. Click OK to save your changes.

The updated report template appears in the list of report templates.

To create and view a report on installed mobile apps:

1. In the console tree, go to the Administration Server folder.
2. In the workspace of the Administration Server folder, select the Reports tab.
3. Select the report template named Report on installed mobile apps by double-clicking any column.

The report on installed mobile apps opens.

This report displays the following data:

• Summary

  Displays an overview of installed apps and the chart of apps installations. Information is grouped by the Package name field.

  This table contains the following fields:

  Package name

  Name of an installed app package.

  App name

  Name of an installed app, may depend on the language settings on a device.

  Number of devices

  Number of devices with an installed app.

  Number of groups

  Number of groups that contain devices with an installed app.

• Details

  Displays information about each app installed on each device.

  This table contains the following fields:

  Package name

  Name of an installed app package.

  App name

  Name of an installed app, may depend on the language settings on a device.

  App version

  Version of an installed app.

  Profile

  Profile with an installed app: Android work profile or personal profile.

  Virtual Administration Server

  Identifier of the virtual Administration Server that manages a device with an installed app.

  Group

  Identifier of the group that contains a device with an installed app.

  Device

  Identifier of a device with an installed app.

  Last connected to Administration Server

  Time of the last device synchronization with the Administration Server.

For more information about using reports, managing custom report templates, using report templates to generate new reports, and creating report delivery tasks, please refer to the Kaspersky Security Center Help.