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Consumer Support Contacts

This web page contains the contacts of Technical Support Centers rendering support to users of Kaspersky Lab home and small office products. Here is the web page of Technical Support Centers for users of business products.

For USA/Canada customers only:

For UK & Ireland customers only:

Contact Home User Technical Support

Telephone (s):

0871 789 1635 from UK mainland only

0818 333 516 if calling from Ireland

Support hours:

Monday to Friday, 9am-5:30pm.

Calls to this number cost 10p/11c(euro) per minute from a BT landline; charges may vary from other network providers. Call charges from mobile network providers will be significantly higher.

For India customers only:

E-mail: techsupport@sakri.in , sa-support@kaspersky.com for enterprise support (corporate support)

Telephone: +91-20-65111015

Landline: +91-20-6511-1011, +91-20-2701-2834 (5 lines)

Toll-free: 1-800-209-2012

For Australian and NZ customers only:

E-mail: Support@kaspersky.com.au

Telephone:

Australia: 1300 762 833

New Zealand: 0800 451 468

Support hours

Monday to Saturday: 7:00 – 18:00 (GMT +10, Melbourne Time)

For non USA/Canada/UK/India/ANZ customers only:

Telephone: +7 (495) 363 4207

For South Africa customers only:

Telephone: 0800222555

Support hours

Monday through Saturday: 8:00 – 17:00 (UTC +2)

For UAE customers only:

Telephone:

80004445617

Support hours:

Saturday through Thursday, 10am-19pm (UTC +4).

Calls are toll-free.

    For KSA customers only:

      Telephone:

      8008446988

      Support hours:

      Saturday through Thursday, 9am-18pm (UTC +3).

      Calls are toll-free.

    For Czech, Hungarian and Slovak customers only:

    Knowledge Base : http://support.kaspersky.com/

    E-mail : support@avangate.com (presale support)

    My Kaspersky Account service: https://store.kaspersky.cz/myaccount/

    • Français:

      Le support proposé par Kaspersky Lab France concerne exclusivement les clients utilisant une licence Française localisés sur les territoires suivants :

      • France métropolitaine,
      • La Corse,
      • les DOM TOM (La Réunion, La Guadeloupe, La Nouvelle Calédonie, Saint Pierre et Miquelon, Polynésie Française, Martinique, Guyane, Wallis & Futuna),
      • Les COM (Mayotte, Saint-Pierre-et-Miquelon, Saint-Barthélemy, Saint-Martin),
      • Suisse Francophone,
      • Belgique Francophone,
      • Afrique du Nord (Algérie, Tunisie, Maroc).

      Pour accéder aux informations concernant le support Français, merci de vous référer au lien suivant : http://www.kaspersky.com/fr/support

      Si vous souhaitez contacter le service commercial de notre boutique en ligne, merci d’utiliser les informations ci-dessous :

      • Contactez la boutique en ligne par email : kaspersky@nexway.fr
      • Contactez la boutique en ligne par téléphone: 0.892.780.254 (0.34€ TTC / min)
    • Deutsch:

      Heim-Anwender (Montags bis freitags 9:00 bis 17:00 Uhr): Tel. +49 (0) 180 5554624 (14 Cent/Min. aus dem deutschen Festnetz, Anrufe aus deutschen Mobilfunknetzen bis zu 42 Cent/Min.; Servicebetreiber M-Net)(Deutschland)
      Anwender von Business-Lösungen (montags bis freitags 8:00 – 17:00 Uhr): Tel. +49 (0) 841 98 189 730 (Deutschland)

      Hier ist keine Weiterleitung zu dem Support für Heimanwender-Lösungen möglich.
      Ausserhalb der Geschäftszeiten steht Ihnen unser Support über das Kontaktformular zur Verfügung (siehe unten).
      Kontaktformular

    • Italia

      http://www.kaspersky.com/it/service

    • Nederlands

      Email:
      Nieuwe virussen: virus@kaspersky.com
      Online Helpdesk:
      Consumenten producten: https://my.kaspersky.com/nl/
      Zakelijke producten: http://www.kaspersky.com/nl/business-support
      Telefonisch Contact:
      Consumenten producten Nederland: 0900-KAVSUPPORT (0900-5287877)
      Consumenten producten België: 0902-42504
      Zakelijke producten: Neem contact op met uw leverancier

    • Spanish
    • Sólo para cliente de España:
      Enviar peticion al Centro de asistencia tecnica de Kaspersky Lab

      Soporte Telefónico para productos domésticos de Kaspersky:
      Teléfono: 902 902 888
      Horario: De Lunes a Viernes de 9:00 a 14:00 y de 15:00 a 18:00
      (Excepto Julio y Agosto: Lunes a Jueves de 9:00 a 18:00 y Viernes de 9:00 a 15:00)

      Sólo para cliente de América Latina:
      Clic aquí para ir al Formulario de Soporte
      Soporte Telefónico para productos domésticos de Kaspersky:
      Argentina: +54 (11) 5032-7264
      Chile: +56 (2) 581-4804
      Colombia: +57 (15) 087-263
      México: +52 (55) 2789-5378
      Puerto Rico: +17 (87) 705-9813
      Venezuela: +58 (21) 2335-7589

    • Turkish:
    • Teknik destek hizmetlerimiz 11 Nisan 2011 tarihi itibari ile CCCMOS Group tarafından sağlanmaktadır. Destek talebi oluşturmak ya da canlı destek almak isterseniz, lütfen aşağıda bulunan adresi ziyaret ediniz

      http://kaspersky.cccmos.com

      Eğer telefonla destek almak isterseniz lütfen  (212) 573 15 75 'i arayınız.

      Destek Merkezi çalışma saatleri:
      Pazartesi - Cuma: 09:00 - 18:00
      Cumartesi: 10:00 - 16:00

    • Arabic:
    • For Middle East customers:

      Contact Technical support: https://my.kaspersky.com

      For UAE customers only:

      Telephone:

      80004445617

      Support hours:

      Saturday through Thursday, 10am-19pm (UTC +4).

      Calls are toll-free.

    For KSA customers only:

      Telephone:

      8008446988

      Support hours:

      Saturday through Thursday, 9am-18pm (UTC +3).

      Calls are toll-free.

     

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