Same Info in:   Русский English Deutsch Polski Français  Dutch Español Italiano Română Sweden 
Home / Home products / Home supported products / Support lifecycle of applications for personal desktop protection
You are welcome to subscribe to "New articles in Knowledge Base" mailing list.

You are visiting our Support Website and we thank you in advance for your participation in this poll and your feedbacks.

Please vote honestly, we will analyze the results and will do our best to improve our service as soon as possible.

Consumer Support Website Usability Survey:
Navigation quality*
Technical articles efficiency*
Relevance of the article(s) turned out by your query*
Ease of access to relevant information*
Comments


 
Search :  
Search tips Article ID # :     
 

Support lifecycle of applications for personal desktop protection

Support status Support status information
Database updates

Technical support
(phone / web form)

Error fixing

Supported

Yes Yes Yes

Limited support

Yes Yes No
Version is not supported Yes No No
End of Life No No No
Detailed support status information



Kaspersky Internet Security

Version Support status Comments
2012
Supported
Build 12.0.0.374
2011
Limited support
Supported until: 2013 Feb 25
Database updates supported until: 2014 Feb 25
Critical Fix 2, build 11.0.2.556
2010
Version is not supported
Database updates supported until: 2012 Dec 08
Critical Fix 2, build 9.0.0.736
2009
End of Life
Supported until: 2010 Sep 01
Database updates supported until: 2011 Dec 24
7.0
End of Life
Supported until: 2010 Jan 11
Database updates supported until: 2011 Jan 11
6.0
End of Life

Kaspersky Anti-Virus

Version Support status Comments
2012
Supported
Build 12.0.0.374
2011
Limited support
Supported until: 2013 Feb 25
Database updates supported until: 2014 Feb 25
Critical Fix 2, build 11.0.2.556
2010
Version is not supported
Database updates supported until: 2012 Dec 08
Critical Fix 2, build 9.0.0.736
2009
End of Life
Supported until: 2010 Sep 01
Database updates supported until: 2011 Dec 24
7.0
End of Life
Supported until: 2010 Jan 11
Database updates supported until: 2011 Jan 11
6.0
End of Life

Kaspersky PURE

Version Support status Comments
12
Supported
Latest build is 12.0.1.288.
9.1
Limited support
Supported until: 2013 Oct 16
Database updates supported until: 2014 Oct 16
Maintance Pack 1, build 9.1.0.124
9.0
Version is not supported
Database updates supported until: 2013 Nov 17
Build 9.0.0.192

Kaspersky Anti-Virus for Mac

Version Support status Comments
2011
Supported
Critical Fix 2, Build 8.0.6.863
8.0
Limited support
Supported until: 2012 May 30
Database updates supported until: 2013 May 30
Critical Fix 2, Build 8.0.2.460

Kaspersky KryptoStorage

Version Support status Comments
1.0
Limited support
Supported until: 2013 Jun 17
Technical support is provided within a 12 months’ period of commercial license activation, but not later than 36 months from the commercial release of the product in use. Product use within the bounds of the purchased version without the right to upgrade to later versions for free is not limited by time restrictions as per the terms of the permanent license.

Kaspersky Password Manager

Version Support status Comments
5.0
Supported
Technical support is provided within a 12 months’ period of commercial license activation, but not later than 36 months from the commercial release of the product in use. Product use within the bounds of the purchased version without the right to upgrade to later versions for free is not limited by time restrictions as per the terms of the permanent license.
4.0
Limited support
Supported until: 2012 Dec 08
Technical support is provided within a 12 months’ period of commercial license activation, but not later than 36 months from the commercial release of the product in use. Product use within the bounds of the purchased version without the right to upgrade to later versions for free is not limited by time restrictions as per the terms of the permanent license.


List of products
 

Kaspersky Lab

Copyright © 1997-2012 Kaspersky Lab
Site map  |   Contact us  |   International Support Service  |  Send us a suspected virus
Login Your Personal Cabinet  |   Register  |   FAQ for Personal Cabinet

Stay connected