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Support lifecycle of applications for personal desktop protection

Support status Support status information
Database updates

Technical support
(phone / web form)

Error fixing

Supported

Yes Yes Yes

Limited support

Yes Yes No
Version is not supported Yes No No
End of Life No No No
Detailed support status information



Kaspersky Internet Security

Version Support status Comments
2015
Supported
2014
Limited support
Supported until: 2016 Jan 08
Database updates supported until: 2017 Jan 08
2013
Version is not supported
Database updates supported until: 2016 Feb 27
Maintance Pack 1, build 13.0.1.4190
2012
Version is not supported
Database updates supported until: 2015 Feb 28
Build 12.0.0.374
2011
End of Life
Database updates supported until: 2013 Aug 28
Critical Fix 2, build 11.0.2.556
2010
End of Life
Database updates supported until: 2012 Dec 08
Critical Fix 2, build 9.0.0.736
2009
End of Life
Supported until: 2010 Sep 01
Database updates supported until: 2011 Dec 24
7.0
End of Life
Supported until: 2010 Jan 11
Database updates supported until: 2011 Jan 11
6.0
End of Life

Kaspersky Anti-Virus

Version Support status Comments
2015
Supported
2014
Limited support
Supported until: 2016 Jan 08
Database updates supported until: 2017 Jan 08
2013
Version is not supported
Database updates supported until: 2016 Feb 27
Maintance Pack 1, build 13.0.1.4190
2012
Version is not supported
Database updates supported until: 2015 Feb 28
Build 12.0.0.374
2011
End of Life
Database updates supported until: 2013 Aug 28
Critical Fix 2, build 11.0.2.556
2010
End of Life
Database updates supported until: 2012 Dec 08
Critical Fix 2, build 9.0.0.736
2009
End of Life
Supported until: 2010 Sep 01
Database updates supported until: 2011 Dec 24
7.0
End of Life
Supported until: 2010 Jan 11
Database updates supported until: 2011 Jan 11
6.0
End of Life

Kaspersky PURE

Version Support status Comments
3.0
Supported
12
Limited support
Supported until: 2015 Oct 02
Database updates supported until: 2016 Oct 02
Latest build is 12.0.2.733.
9.1
End of Life
Database updates supported until: 2014 Oct 16
Maintance Pack 1, build 9.1.0.124
9.0
End of Life
Database updates supported until: 2013 Nov 17
Build 9.0.0.192

Kaspersky Security for Mac

Version Support status Comments
13.0.2.458
Limited support
Database updates supported until: 2015 Dec 17
Critical Fix 2
13.0.1.437
Limited support
Database updates supported until: 2015 Dec 17

Kaspersky Anti-Virus for Mac

Version Support status Comments
2011
Version is not supported
Database updates supported until: 2014 Dec 17
Critical Fix 2, Build 8.0.6.863
8.0
End of Life
Supported until: 2012 May 30
Database updates supported until: 2013 May 30
Critical Fix 2, Build 8.0.2.460

Kaspersky KryptoStorage

Version Support status Comments
1.0
Version is not supported
Supported until: 2013 Jun 17
Technical support is provided within a 12 months’ period of commercial license activation, but not later than 36 months from the commercial release of the product in use. Product use within the bounds of the purchased version without the right to upgrade to later versions for free is not limited by time restrictions as per the terms of the permanent license.

Kaspersky Password Manager

Version Support status Comments
5.0
Supported
Technical support is provided within a 12 months’ period of commercial license activation, but not later than 36 months from the commercial release of the product in use. Product use within the bounds of the purchased version without the right to upgrade to later versions for free is not limited by time restrictions as per the terms of the permanent license.
4.0
Version is not supported
Supported until: 2012 Dec 08
Technical support is provided within a 12 months’ period of commercial license activation, but not later than 36 months from the commercial release of the product in use. Product use within the bounds of the purchased version without the right to upgrade to later versions for free is not limited by time restrictions as per the terms of the permanent license.


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