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Knowledge Base

 

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For home and mobile devices

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For business

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Virus fighting

Knowledge Base: solutions for home and mobile devices

 

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Trending Issues


FAQ
How to check your product version
Remove incompatible software

Issues By Topic


Licensing and renewal
Activation errors
Troubleshooting
Windows-related issues

Browse all topics →

Virus fighting


Disinfect your PC
Decrypt the system
Decrypt files

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For Windows


Kaspersky Security Cloud
Kaspersky Internet Security
Kaspersky Anti-Virus
Kaspersky Total Security
Kaspersky Password Manager
Kaspersky Safe Kids
Kaspersky Secure Connection
Kaspersky Free

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For Android


Kaspersky Security Cloud
Kaspersky Internet Security
Kaspersky Password Manager
Kaspersky Safe Kids
Kaspersky Secure Connection
Kaspersky QR Scanner

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See Also


Forum
Online Help
Video guides
Blog
Free tools

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For Mac


Kaspersky Security Cloud
Kaspersky Internet Security
Kaspersky Password Manager
Kaspersky Safe Kids
Kaspersky Secure Connection

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For iOS


Kaspersky Security Cloud
Kaspersky Password Manager
Kaspersky Safe Kids
Kaspersky Safe Browser
Kaspersky Secure Connection
Kaspersky QR Scanner

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Support


Product Support Lifecycle
Support Terms and Conditions
Support Contacts

Knowledge Base: solutions for businesses and enterprises
How-to videos ↗
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Workstations


Endpoint Security 11 for Windows
Endpoint Security 10 for Windows
Endpoint Security 10 for Linux
Endpoint Security 10 for Mac
Endpoint Security 8 for Linux
Small Office Security 6.0
Small Office Security 5.0
Small Office Security 4.0

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Mail servers


Secure Mail Gateway
Security 9.0 for Microsoft Exchange Servers
Security 8.0 for Microsoft Exchange Servers
Security 8.0 for Linux Mail Server
Anti-Virus 8.0 for Lotus Domino
Anti-Virus 5.5 for Proxy Server

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Collaboration servers


Security 9.0 for SharePoint Server
Security 8.0 for SharePoint Server

ATMs and POS terminals


Embedded Systems Security 2.0
Embedded Systems Security 1.1

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Free tools


Anti-Ransomware Tool for Business 4.0
Anti-Ransomware Tool for Business 3.0

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File servers


Security 10 for Windows Server
Endpoint Security 11 for Windows
Endpoint Security 10 for Windows
Endpoint Security 10 for Linux
Anti-Virus 8.0 for Windows Servers EE
Anti-Virus 8.0 for Linux File Servers
Small Office Security 6.0
Small Office Security 5.0
Small Office Security 4.0

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Virtual environments


Security for Virtualization 5.0 Light Agent
Security for Virtualization 5.0 Agentless
Security for Virtualization 4.0 Light Agent
Security for Virtualization 4.0 Agentless

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Targeted attack protection


Anti Targeted Attack Platform

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Integrations for MSP


Security Plug-in for ConnectWise Automate
Security Integration with ConnectWise Manage
Security Integration with Autotask
Security Integration with Tigerpaw

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Trending


Update Utility
Compatibility with Windows XP SP3

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Administration


Security Center 10

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Mobile devices


Security 10 for Mobile

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Security as a service


Endpoint Security Cloud
Security for Microsoft Office 365

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Internet gateways


Web Traffic Security 6.0

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Threat Intelligence


Threat Data Feeds


Support services


Premium Support Plans
Subscribe to Newsletter
Subscription License FAQ

 

Useful links

 

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See also


Online Help

Forum
Online trainings
Release info

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Download


Installers
Plugins for Kaspersky Security Center

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Support


Product Support Lifecycle
Support Terms and Conditions
Business Support Contacts
Small Office Security Support Contacts

Tips and tools to fight viruses and vulnerabilities

 

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Scan for viruses and vulnerabilities


Kaspersky Free (Windows)
Scan file or URL for viruses

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Decrypt the system


Remove a banner

Protect against ransomware

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Disinfect your PC


Kaspersky Virus Removal Tool (Windows)
Kaspersky Rescue Disk (Windows)

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Security tips


Smartphone security tips
Secure online shopping
Wi-Fi security
Security on Facebook

Protection against WannaCry:
Guide for users of home products
Guide for users of business solutions

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Decrypt files


Decrypt files using the tools:

XoristDecryptor
RectorDecryptor

Other disinfection tools

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Information about threats


Sources of threats
Types of threats
Signs of infection
Virus fighting

 

 
 

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