Error installing Kaspersky Security 9.x for Microsoft Exchange Servers on servers with Turkish and Azerbaijani regional settings

 

Kaspersky Security 9.x for Microsoft Exchange Servers

 
 
 

Error installing Kaspersky Security 9.x for Microsoft Exchange Servers on servers with Turkish and Azerbaijani regional settings

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Latest update: 2019 Apr 23 ID: 12030
 
 
 
 

The installation process of Kaspersky Security 9.x for Microsoft Exchange Servers on servers with Turkish and Azerbaijani regional settings may end up with an error or terminate after filling out the credentials.

Solution

To install Kaspersky Security 9.x for Microsoft Exchange Servers on such servers, change regional settings for the following user accounts:

  • User account under which Kaspersky Security 9.x will be installed.
  • User account under which the Kaspersky Security 9.x service will run.
  • User account under which the Administration Console will run.
  • Local System user account.

To change regional settings:

  1. Open Control Panel -> Clock, Language, and Region -> Region.
  2. Select a different Format (for example, English) and click Apply.

kse9_12030_01.png

  1. To change regional settings for the Local System account, go to the Administrative tab and click Copy settings.

kse9_12030_02.png

  1. In the Welcome screen and new user accounts settings window, select the check box Welcome screen and system accounts and click OK.

kse9_12030_03.png

You can restore initial settings for a user account under which Kaspersky Security 9.x for Microsoft Exchange Servers has been installed after the installation is finished. If you need to restore regional settings for other user accounts, please contact Kaspersky Lab Technical Support.

 
 
 
 
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