Internal error when starting real-time protection and on-demand scan tasks in Kaspersky Security 10 for Windows Server

 

 

Kaspersky Security 10 for Windows Server

 
 
 

Internal error when starting real-time protection and on-demand scan tasks in Kaspersky Security 10 for Windows Server

Back to "Troubleshooting"
2017 Aug 01 ID: 12655
 
 
 
 

Real-Time Protection and On-Demand Scan tasks may fail to start with the following event written in the task log:

InternalError, Error Code is 0x00D1 ; sub-system error code is 0X4

Solution

Enable the option of creating a crash dump file and reproduce the error. Create a request to Kaspersky Lab Technical Support. Attach the collected dump files to your request.

 
 
 
 
Was this information helpful?
Yes No
 

 
 

Have you found what you were looking for?

Please let us know how we can make this website more comfortable for you

Send feedback Send feedback

Thank you!

Thank you for submitting your feedback.
We will review your feedback shortly.