Absence of workspace when a second administrator is added in Kaspersky Endpoint Security Cloud

 

Kaspersky Endpoint Security Cloud

 
 
 

Absence of workspace when a second administrator is added in Kaspersky Endpoint Security Cloud

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2018 Apr 18 ID: 13258
 
 
 
 

If the administrator created a new user and appointed them an administrator, it might so happen that the user does not see the working space.

To avoid this error, before you grant administrator privileges to a user, create and confirm their account on the cloud.kaspersky.com portal. 

How to grant access to working space

  1. Open Kaspersky Endpoint Security Cloud. 
  2. Open the Users tab.
  3. Click Grant user rights and wait until the setting is implemented.
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  1. Click Grant administartor rights and wait until the setting is implemented.
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