Cannot connect to the application installation source

 

Kaspersky Free

 
 
 
 

Cannot connect to the application installation source

Back to "Troubleshooting"
Latest update: 2019 Mar 21 ID: 13815
 
 
 
 

Cause

  • A firewall application installed on your computer blocks the internet access for the application installer. 
  • Incorrect proxy server settings are specified in the Internet Explorer settings.
  • Kaspersky Lab servers are temporarily unavailable due to maintenance.

     

Solution

  • If you have a firewall installed, make sure it does not block the internet access for the application installer. For more information about firewall, see this article.
  • Reset the Internet Explorer settings. For instructions, see the Microsoft support site.
  • Try to install the application once again in an hour.
 
 
 
 
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