Target devices stop responding during the operating system startup on Citrix Provisioning Services 7.15, Citrix Provisioning 7 1903 and later with Kaspersky Security for Virtualization 5.1 Light Agent installed
Latest update: October 14, 2019
ID: 14388
Target devices may stop responding during the operating system startup on Citrix Provisioning Services 7.15, Citrix Provisioning 7 1903 and later with Kaspersky Security for Virtualization 5.1 Light Agent installed Symptoms
- Target devices get two IP addresses on the same interface.
- ARP cache on PVS contains a lot of active dynamic entries per one target device mac address (more than number of interfaces on target device).
- Target devices get more than one IP address even in the maintenance mode.
Solution
Configure the DHCP server which is used in your environment for VDI:
- Set up DHCP lease time to 30 days (for the target device scope).
- Add options 58 and 59.
- Make sure that your DHCP offers the same IP after restarting the same target device.