Enter the activation code for Kaspersky Small Office Security into the field in the Activation window. 

If you haven't activated the application yet, the Activation window will open automatically every time you run the application. In other cases, open the main application window and click License → Enter activation code.

A license gives you the right to use the application for a certain period of time, on the basis of the End User License Agreement. 

A license includes the right to:

• Use the application on one or more devices. The number of devices is determined by the conditions of the End User License Agreement.
• Get assistance from Kaspersky technical support.
• Use other services provided by Kaspersky or its partners during the term of your license. These other services are determined by the conditions of the End User License Agreement.

The license for Kaspersky Small Office Security gives you the right to use the following applications:

• Kaspersky Small Office Security Personal Computer
• Kaspersky Small Office Security File Server
• Kaspersky Internet Security for Mac
• Kaspersky Internet Security for Android (premium version)
• Kaspersky Password Manager (all versions)

A license key is a set of 32 characters. It consists of 5 blocks in the format ХХХХХXXX-ХХХХ-ХХХХ-ХХХХ-XXXXXXXXXXXX. The license key is needed in order to recover a lost activation code or to renew the license at a discount.

You can find the key in the Licensing window after activating Kaspersky Small Office Security.

If you license has not yet expired, you can add a new activation code as a reserve activation code. This means the code will not get lost. Once your license term ends, Kaspersky Small Office Security will be activated automatically with the new activation code.   

If your activation code has been lost, accidentally removed, or has expired earlier than it was supposed to, you can restore it.

If you purchased Kaspersky Small Office Security in the online store

Contact the online store and specify in your request:

• The date of purchase.
• Customer details (full name, email address).
• The online order number from the confirmation email that was sent to you after purchasing the application.

If the product was purchased in the Kaspersky online store:

• Contact the Digital River customer service department.
• Contact the Digital River customer service department.

If you purchased Kaspersky Small Office Security on a disk or card with an activation code

Send a request to Kaspersky technical support via the Kaspersky Small Office Security Management Console. Include in your request:

• The license key number Without the key, the activation code cannot be restored.
• A screenshot of the Licensing window. If you’re not sure how to take a screenshot, see this article.
• A copy of the documents confirming the purchase (scans or photographs) if available.

For instructions on using the for guide on using the Kaspersky Small Office Security Management Console, see the Online Help.

Refund

A refund is only possible on the conclusion of technical support.

If an activation code has never been applied to a computer, it has no validity period. 

The validity period of the activation code begins from the first time it is activated. If the code is intended to be used on multiple computers, the validity period will begin when it is activated on the first computer.

License expiration

After the license has expired, the Kaspersky Small Office Security anti-virus databases will no longer be updated and some components will be restricted. 

If you try to download and install new databases manually, the application will stop working. 

You cannot renew the license with a trial license.

Trial license expiration

Once the term of the trial license expires, the application will stop working: protection will be disabled and you will be unable to update the anti-virus databases. 

You cannot activate the product with a trial license more than once. 

What to do after the license has expired

After your license has expired, activate Kaspersky Small Office Security with a new activation code, or renew the license in the Renewal & Upgrade Center.

You will not have to reinstall the application.

To view detailed license information:

1. In the main window of Kaspersky Small Office Security, click License in the lower-right corner. To learn how to open the main window of the application, see this article.
2. Click Details on the right.

The following window will show:

• License key
• License activation and expiration dates
• Activation status

If your current license for Kaspersky Small Office Security is still valid, the term of the new license will begin from the time you activate the application with the new activation code. You can use the remainder of the previous license term to protect a different computer.

Add the activation code as a new activation code so as not to lose the remainder of the current license term. 

Before you reinstall your operating system, make sure that the application is connected to your Kaspersky Small Office Security Management Console account.

After reinstalling the operating system:

1. Download the installer from the Kaspersky website or the Kaspersky Small Office Security Management Console.
2. Download the application and restart the computer.
3. Connect Kaspersky Small Office Security to your Kaspersky Small Office Security Management Console account. See this article for instructions.

You can only activate Kaspersky Small Office Security with an activation code in the country of the store you purchased the license in. 

If you try to activate the application with an activation code intended for a different country, you will get the error “Activation code is invalid for this region”. This will happen, for example, if you bought the application in the Indian online store, but you installed it and are trying to activate it in the United Kingdom.

The license is provided for a specific number devices, not a specific number of activations. For example, if your activation code covers five computers, you will not be able to use the license on six or more computers at the same time.

If you wish to protect more devices than the amount covered by your license, you can purchase protection for more devices in the online store or from your nearest Kaspersky partner.

To renew the license for Kaspersky Small Office Security, buy a renewal activation code at a discount and add it to the application. You can also activate the application via the Kaspersky Small Office Security Management Console. See this article for more information.

If you experienced any issues when purchasing an activation code, contact our partners.

If you bought the license via the Kaspersky website:

• Contact the Digital River customer service department.
• If you made your purchase via a different Kaspersky partner, you will need to contact them directly.