Access to websites is blocked, third party applications malfunction when using TLS and SSL on devices with Kaspersky Endpoint Security 11.1.0 or 11.1.1 for Windows installed

Back to "Troubleshooting"

This article concerns:

• Kaspersky Endpoint Security 11.0.1 for Windows (version 11.1.1.126)
• Kaspersky Endpoint Security 11.1.0 for Windows (version 11.1.0.15919)

When the option Scan encrypted connections is enabled, third-party applications which use TLS and SSL may work incorrectly.

Solution

To avoid the error, try one of the options:

 

Add the application to Trusted

 

Disable scanning of HTTPS traffic

If the issue persists, submit a request to Kaspersky Technical Support via Kaspersky CompanyAccount. Please include a detailed description of the issue.

Back to "Troubleshooting"