Problems with third-party applications using TLS and SSL on devices with Kaspersky Endpoint Security 11.1.0 or 11.1.1 for Windows installed

 

Kaspersky Endpoint Security 11 for Windows

 
 
 

Problems with third-party applications using TLS and SSL on devices with Kaspersky Endpoint Security 11.1.0 or 11.1.1 for Windows installed

Back to "Troubleshooting"
Latest update: July 26, 2019 ID: 15215
 
 
 
 

This article concerns:

  • Kaspersky Endpoint Security 11.0.1 for Windows (version 11.1.1.126)
  • Kaspersky Endpoint Security 11.1.0 for Windows (version 11.1.0.15919)
 
 
 
 

When the option Scan encrypted connections is enabled, third-party applications which use TLS and SSL may work incorrectly.

Solution

To avoid the error, try one of the options:

 
 
 
 
 

Add the application to Trusted

 
 
 
 
 

Disable scanning of HTTPS traffic

 
 
 
 

If the issue persists, submit a request to Kaspersky Lab Technical Support via Kaspersky CompanyAccount. Please include a detailed description of the issue.

 
 
 
 
Was this information helpful?
Yes No
Thank you
 

 
 

How can we improve this article?

Your feedback will be used for content improvement purposes only. If you need assistance, please contact technical support.

Submit Submit

Thank you for your feedback!

Your suggestions will help improve this article.

OK