To enable or disable maximum trace level for the application, connector and Network Agent, add option -d with value 1 or 0 correspondingly to the command:

• To enable maximum trace level: 

  /opt/kaspersky/ksv/libexec/logcontrol.sh -d1

• To disable maximum trace level: 

  /opt/kaspersky/ksv/libexec/logcontrol.sh -d0

To enable or disable maximum trace level and writing into the system log for the application, connector and Network Agent, add options -d and -s with values 1 or 0 correspondingly:

• To enable maximum trace level and logging into the system log: 

  /opt/kaspersky/ksv/libexec/logcontrol.sh -d1 -s1

• To disable maximum trace level and logging into the system log: 

  /opt/kaspersky/ksv/libexec/logcontrol.sh -d0 -s0

On the computer with the Administration console and a main or client administration plug-in installed:

1. Open the registry editor.
2. Go to the section:
   • For the main administration plug-in:
     • For 64-bit systems: HKEY_LOCAL_MACHINE/SOFTWARE/WOW6432Node/Kaspersky Lab/Components/34/Products/KSV/6.0.0.0/settings/Trace
     • For 32-bit systems: HKEY_LOCAL_MACHINE/SOFTWARE/Kaspersky Lab/Components/34/Products/KSV/5.0.0.0/settings/Trace
   • For the client administration plug-in:
     • For 64-bit systems: HKEY_LOCAL_MACHINE/SOFTWARE/WOW6432Node/Kaspersky Lab/Components/34/Products/KSVT/6.0.0.0/settings/Trace
     • For 32-bit systems: HKEY_LOCAL_MACHINE/SOFTWARE/Kaspersky Lab/Components/34/Products/KSV/5.0.0.0/settings/Trace
3. Change the value of TraceToFileEnable to 1 and set the trace level value TraceToFileLevel from 0 to 1000

4. Reproduce the issue.
5. Change the value of TraceToFileEnable to 0.

The trace file will be created in the folder %Program Files%\Kaspersky Lab\Kaspersky Security Center\Plugins\KSV6.plg\ under the name trace.log.

1. Open the ksv.cfg file for editing:

mcedit /etc/opt/kaspersky/ksv/ksv.cfg

2. In the [process] section, set the value trace-level = 1000.
3. To save the changes, press F2 on the keyboard.
4. Restart the service of File Threat Protection component:

/etc/init.d/ksv restart

5. Restart the Network Agent on the SVM:

/etc/init.d/klnagent64 restart

6. Reproduce the issue.
7. In the ksv.cfg file, change the value to trace-level = 0 to stop collecting detailed logs.
8. Restart Network Agent and the File Threat Protection service.

Traces will be saved to /var/log/ksv.

By default, File Threat Protection traces are saved to the system log.

1. Open the ksv.cfg file for editing:

mcedit /etc/opt/kaspersky/ksvns/ksv.cfg

2. In the [process] section, set the value trace-level = 1000.
3. To save the changes, press F2 on the keyboard.
4. Restart the service of Network Threat Protection component:

/etc/init.d/ksvns restart

5. Restart the Network Agent on the SVM:

/etc/init.d/klnagent64 restart

6. Reproduce the issue.
7. In the ksv.cfg file, change the value to trace-level = 0 to stop collecting detailed logs.
8. Restart the service of Network Threat Protection component.

Traces will be saved to /var/log/ksv.

By default, Network Threat Protection traces are saved to the system log.

1. Open the connector.conf file for editing:
   • On the SVM with the File Threat Protection component:
     

     mcedit /etc/opt/kaspersky/ksv/connector.conf

   • On the SVM with the Network Threat Protection component:
     

     mcedit /etc/opt/kaspersky/ksvns/connector.conf

2. Set the value traceLevel = 1000.
3. To save the changes, press F2 on the keyboard.
4. Restart the Network Agent on the SVM:

/etc/init.d/klnagent64 restart

5. Reproduce the issue.
6. Stop collecting traces by setting the value to trace-level = 0 in the connector.conf file.
7. Restart Network Agent.

Traces will be saved to /var/log.

1. Open the klnagent file for editing:

2. In the klnagent file, replace ${BIN} in the start() function to ${BIN} -tl4 -tf /var/log/kaspersky/klnagent/klnagent.log

3. To save the changes, press F2 on the keyboard.
4. Restart the Network Agent on the SVM:

5. Reproduce the issue.
6. To disable tracing, replace ${BIN} -tl4 -tf /var/log/kaspersky/klnagent/klnagent.log in the start() function with ${BIN}
7. Restart Network Agent.

Traces will be saved to /var/log.