Run the following command to enable or disable the maximum level of tracing for the application, connector and Network Agent:

• To enable: 

  /opt/kaspersky/ksv/libexec/logcontrol.sh -d1

• To disable: 

  /opt/kaspersky/ksv/libexec/logcontrol.sh -d0

Run the following command to enable or disable the maximum level of tracing with system logging for the application, connector and Network Agent:

• To enable: 

  /opt/kaspersky/ksv/libexec/logcontrol.sh -d1 -s1

• To disable: 

  /opt/kaspersky/ksv/libexec/logcontrol.sh -d0 -s0

Complete the following steps on a computer with Administration Console and the main or the client management plug-in installed:

1. Open the registry editor.
2. Go to the section:
   • For the main management plug-in:
     • For 64-bit operating systems: HKEY_LOCAL_MACHINE/SOFTWARE/WOW6432Node/Kaspersky Lab/Components/34/Products/KSV/6.0.0.0/settings/Trace
     • For 32-bit operating systems: HKEY_LOCAL_MACHINE/SOFTWARE/Kaspersky Lab/Components/34/Products/KSV/6.0.0.0/settings/Trace
   • For the client management plug-in:
     • For 64-bit operating systems: HKEY_LOCAL_MACHINE/SOFTWARE/WOW6432Node/Kaspersky Lab/Components/34/Products/KSVT/6.0.0.0/settings/Trace
     • For 32-bit operating systems: HKEY_LOCAL_MACHINE/SOFTWARE/Kaspersky Lab/Components/34/Products/KSV/6.0.0.0/settings/Trace
3. Change the values for TraceToFileEnable from 0 to 1 and set the tracing level value in TraceToFileLevel (from 0 to 1000).

4. Reproduce the issue.
5. Change the value for TraceToFileEnable from 1 to 0.

A trace file will be created in the folder %Program Files%\Kaspersky Lab\Kaspersky Security Center\Plugins\KSV6.plg\ under the name trace.log.