Kaspersky Password Manager extension issue in Google Chrome and Mozilla Firefox for Mac OS

 

Kaspersky Password Manager 9

 
 
 

Kaspersky Password Manager extension issue in Google Chrome and Mozilla Firefox for Mac OS

Back to "macOS"
Latest update: July 08, 2021 ID: 15330
 
 

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Issue

After upgrading Kaspersky Password Manager to version 9.3.2.56 and browser extensions for Google Chrome and Mozilla Firefox to version 4.1.19, autofill on websites stops working.

Solution

  1. Open Kaspersky Password Manager for Mac and enter the main password.
  2. In the macOS menu, click Kaspersky Password Manager → Preferences.
  3. Go to the Browsers tab and click Get extension for the browser.
  4. Click Install Manifest. If the manifest is already installed, the extension installation page will open.
  5. Follow the instructions to install the extension.
  6. Restart the browser.

Autofill will become available.

If the issue persists, submit a request to Kaspersky technical support by choosing the topic and filling out the form.

 
 
 
 
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Useful references

How to add the Kaspersky Password Manager extension to Google Chrome on a Mac device

Back to "macOS"
 
 

 
 

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