Incorrect display of devices in the Administration Console of Kaspersky Security Center

 

Kaspersky Security Center 11

 
 
 

Incorrect display of devices in the Administration Console of Kaspersky Security Center

Back to "Other problems"
Latest update: June 24, 2021 ID: 15762
 
 
 
 

This article concerns:

  • Kaspersky Security Center 13 (version 13.0.0.11247)
  • Kaspersky Security Center 12 (version 12.0.0.7734)
  • Kaspersky Security Center 11 (version 11.0.0.1131)
 
 
 
 

Issue

Some devices may be displayed together in Administration Console under a single icon with a name that changes constantly.

Cause

A hard drive image with Network Agent installed has been copied without following the rules of deployment.

Solution

Try one of the following options:

  • Reinstall the Network Agent. See the guide below.
  • Run the klmover utility with the “-dupfix” key. See the guide below.
  • Toughen up the rule for detection of incorrectly copied devices. See the guide below.
 
 
 
 
 

How to reinstall the Network Agent

 
 
 
 
 

How to run the klmover utility with the “-dupfix” key

 
 
 
 
 

How to toughen up the rule for detection of incorrectly copied devices

 
 
 
 
 

What to do if the solution did not help

 
 
 
 
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