How to configure device redirection using the RDP protocol in Windows for Kaspersky Thin Client
Latest update: July 21, 2023
ID: 15833
If you have problems with device redirection when working with remote workstations, follow the instructions below depending on your operating system.
How to configure the device redirection in Windows 10
- Run the Local Group Policy Editor using the gpedit.msc command on the workstation with administrator privileges.
- Go to Computer configuration → Administrative Templates → Windows Components.
- Select Remote Desktop Services → Remote Desktop Session Host.
- Go to Device and Resource Redirection.
- Select Do not allow supported Plug and Play device redirection.
- Select Disabled and click ОК.
- Select Do not allow smart card device redirection.
- Select Disabled and click ОК.
- Open the command line as an administrator and run the command:
gpupdate /force
- Restart the device.
The device redirection will be configured.
How to configure the device redirection in Windows Server 2016 and 2019
Step 1. Install Remote Assistance
- Open Server Manager and select Manage → Add Roles and Features.
- Click Next.
- Select Role-based or feature-based installation and click Next.
- Select a server from the server pool and click Next.
- Select the Remote Desktop Services checkbox and click Next.
- Select the Remote Assistance checkbox and click Next.
- Click Next.
- Go to Role Services and select the Remote Desktop Session Host checkbox.
- Click Add Features.
- Click Next.
- Click Install.
Step 2. Set the parameters in the Local Group Policy Editor
- Configure the device redirection as in Windows 10 using these instructions.
- Run the gpedit.msc command under an administrator account on the target device.
- Go to Computer configuration → Administrative Templates → Windows Components.
- Select Remote Desktop Services → Remote Desktop Session Host.
- Go to Connections.
- Select Allow users to connect remotely by using Remote Desktop Services.
- Select Enabled and click ОК.
- Select Set rules for remote control of Remote Desktop Services user sessions.
- Select Enabled and click ОК.
- Open the command line as an administrator and run the command:
gpupdate /force
- Restart the device.
The device redirection will be configured.