How to generate installation and removal log files for Administration Server, Administration Console, Network Agent and Web Console
This article concerns:
- Kaspersky Security Center 13.2 (version 13.2.0.1511)
- Kaspersky Security Center 13.1 (version 13.1.0.8324)
- Kaspersky Security Center 13 (version 13.0.0.11247)
- Kaspersky Security Center 12 (version 12.0.0.7734)
- Kaspersky Security Center 11 (version 11.0.0.1131b)
An application installation or removal log file is sometimes required for troubleshooting issues that may occur during installation or removal of Administration Server, Administration Console, Network Agent and Web Console.
When installing or removing applications, the log files are automatically generated in %windir%\temp or %temp%.
Installation log files
Administration Server installation log files
$klserver-setup-YYYY-MM-DD-HH-MM-SS.log
$klserver-install-YYYY-MM-DD-HH-MM-SS.log
$klssinstlib.log
Network Agent installation log files
$klnagent-YYYY-MM-DD-HH-MM-SS.log
$klnagent-setup-YYYY-MM-DD-HH-MM-SS.log
$klssinstlib.log
Administration Console installation log files
$klconsole-YYYY-MM-DD-HH-MM-SS.log
$klssinstlib.log
Web Console installation log files
$klwebconsole-YYYY-MM-DD-HH-MM-SS.log
$apache_webcnsl-YYYY-MM-DD-HH-MM-SS.log
$klssinstlib.log
Removal log files
Administration Server removal log files
$klserver-remove-YYYY-MM-DD-HH-MM-SS.log
$klserver-setup-YYYY-MM-DD-HH-MM-SS.log
$klssinstlib.log
ak_cleaner-YYYY-MM-DD-HH-MM-SS.log
Network Agent removal log files
$klssinstlib.log
$klnagent-uninstall.log
Administration Console removal log files
$klconsole-uninstall.log
$klssinstlib.log
Web Console removal log files
$klwebconsole-YYYY-MM-DD-HH-MM-SS.log
$apache_webcnsl-YYYY-MM-DD-HH-MM-SS.log
$klssinstlib.log