Configuring a malware scan on Windows devices and Mac devices

If user computers have a third-party application installed that collects and sends information for further processing, the Kaspersky security application may classify this third-party application as a malicious one. To avoid this, you can exclude that application from scanning.

To configure a malware scan run schedule on Windows devices or Mac devices:

  1. Open Kaspersky Endpoint Security Cloud Management Console.
  2. Select the Settings section.

    The General settings of Kaspersky Endpoint Security Cloud page is displayed.

  3. Click the Settings link in the Malware scan settings section.

    The Malware scan settings window opens.

  4. In the Malware scan settings window, click the Windows or Mac button depending on the operating system of the devices for which you want to configure malware scanning.

    By default, the Windows button is selected.

  5. In the Security level section, select the level:
    • High.

      This level provides the most comprehensive protection. Select the high level if there is a high risk of infection of Windows devices or Mac devices.

    • Medium (recommended).

      This level is viewed as optimal and so it is recommended for most users.

      This option is selected by default.

    • Low.

      This level provides minimum protection and maximum performance of managed devices.

  6. For Windows devices, in the Action when a threat is detected section, select the action that the security application should perform when it detects a threat on a device:
    • Disinfect. Delete if disinfection fails

      If this option is selected, the security application automatically attempts to disinfect all infected files that are detected. If disinfection fails, the application deletes the files.

    • Disinfect. Inform if disinfection fails

      If this option is selected, the security application automatically attempts to disinfect all infected files that are detected. If disinfection fails, the application adds the information about the infected files to the list of active threats on the device.

    • Inform

      If this option is selected, the security application adds the information about the infected files to the list of active threats on the device.

  7. For Windows devices, in the Pause malware scan section, if necessary, select the Allow pausing of malware scan unless computer is in sleep mode check box.

    This check box is cleared by default.

  8. In the Malware scan task run mode section, select the mode:
    • At the security application startup.

      This setting is relevant only for Mac devices. The scan starts automatically after the application starts on the user's Mac device.

    • By schedule.

      The scan starts automatically according to a schedule that you set up. If you selected this option, in the "By schedule" mode settings section, set up the schedule for the malware scan.

      For Mac devices, this option is selected by default.

    • Manually.

      The user runs the scan manually on his or her Windows device or Mac device. In this case, users choose the frequency and time for starting the malware scan on their own.

      For Windows devices, this option is selected by default.

  9. In the Advanced settings of malware scan section, define the advanced settings of the malware scan run:
    • Run skipped tasks.

      Select this check box to run scheduled scan tasks that were missed on the device (when it was turned off or inaccessible). If this check box is selected, each missed scan will be performed after the device is turned back on.

      For Windows devices, this check box is cleared by default; for Mac devices, it is selected by default.

    • Automatically determine interval to randomize the task start time.

      Select this check box to run a malware scan on devices at random within a specified time interval, instead of running it according to a precise schedule. If the check box is selected, the distributed start interval is calculated automatically when the task is created, depending on the number of Windows devices or Mac devices to which the task is assigned.

      For Windows devices, this check box is selected by default; for Mac devices, it is cleared by default.

      You can change the distributed start interval by clearing the Automatically determine interval to randomize the task start time check box, and then selecting the Randomize the task start with interval (min) check box. The distributed task start allows you to avoid a large number of simultaneous requests by Windows devices or Mac devices to Kaspersky Endpoint Security Cloud when a task is started. By default, the Randomize the task start with interval (min) check box is cleared.

    • Stop if the task is taking longer than (min).

      This setting is relevant only for Windows devices. Select this check box to limit the time interval for a malware scan and free up resources of the Windows device for other tasks. If you have selected this check box, set the limit for the malware scan duration within an interval from 1 minute to 999 minutes. If the time limit is exceeded, the scan will be forced to cease.

      This check box is cleared by default.

  10. Click the Save button in the bottom part of the Malware scan settings window.

The malware scan on Windows devices and Mac devices is performed in accordance with the specified settings.

If necessary, you can also manually start and stop a malware scan on Windows devices and Mac devices.

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