If you believe that an infected or probably infected file is on the computer with the Kaspersky Endpoint Agent program, you can isolate it by putting it into quarantine. The file is deleted from its folder on the computer and placed in Kaspersky Endpoint Agent quarantine on the same computer, in the quarantine directory that is configured in Kaspersky Endpoint Agent settings.
To create a file quarantine task:
This opens the task table.
This opens the task creation window.
Selected hosts are added to the list.
The file quarantine task is created. As a result of the task:
If the file has been blocked by another process, the task is displayed with the Completed status but the file is placed in Quarantine only after the host is restarted. It is recommended to check whether the task was successfully completed after the host is restarted.
The file quarantine task can finish with the Access denied error if you are trying to quarantine an executable file and it is currently running.
To solve this problem, create a process termination task for this file, and then try creating the file quarantine task again.
Users with the Security auditor role cannot create file quarantine tasks.
Users with the Security officer role do not have access to tasks.