Kaspersky Anti-Virus
[Topic 69238]

About the End User License Agreement

The End User License Agreement is a binding agreement between you and AO Kaspersky Lab, stipulating the terms on which you may use the application.

Read through the terms of the License Agreement carefully before you start using the application.

You accept the terms of the License Agreement by confirming that you agree with the License Agreement when installing the application. If you do not accept the terms of the License Agreement, you must abort application installation and must not use the application.

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[Topic 35505]

About the license

A license is a time-limited right to use the application, granted under the End User License Agreement. The license is related to the unique code that you have for activating your copy of Kaspersky Anti-Virus.

A license entitles you to the following kinds of services:

  • The right to use the application on one or several devices

    The number of devices on which you may use the application is specified in the End User License Agreement.

  • Assistance from Kaspersky Technical Support
  • Other services available from Kaspersky or its partners during the term of the license

To operate the application, you must purchase a license for application use.

The license has a limited term. License expiration may be followed by a grace period during which you may use all application features without limitations.

If you have not renewed your license, the application may switch to limited functionality mode when the grace period expires. Some application features are unavailable in limited functionality mode. The duration of limited functionality mode depends on your region and licensing terms. When limited functionality mode expires, all application features become unavailable. You may find information about the grace period and limited functionality mode in the Licensing window, which opens by clicking the License link in the lower part of the main window.

We recommend renewing the license before it expires, in order to ensure maximum protection of your computer against all security threats.

Before purchasing a license, you can get a free trial version of Kaspersky Anti-Virus. The trial version of Kaspersky Anti-Virus remains functional during a short evaluation period. After the evaluation period expires, all the features of Kaspersky Anti-Virus are disabled. To continue using the application, you must purchase a license.

If you do not wish to renew protection of your computer, you can remove Kaspersky Anti-Virus.

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[Topic 70647]

About limited functionality mode

The table below shows which Kaspersky Anti-Virus features are available and which are unavailable when the application is in limited functionality mode. If the value in the Limited functionality mode column is "yes", this means that the relevant functionality is available in limited functionality mode. If the value in the Limited functionality mode column is "no", the relevant functionality is unavailable. Additional information is available in the Restrictions column.

Functions of Kaspersky Anti-Virus in limited functionality mode

 

Functionality

Restrictions

Limited functionality mode

File Anti-Virus

 

yes

Virus scan

Scan can be started only manually. Scheduled scan and scan settings are unavailable.

yes

Vulnerability scan

 

yes

Update databases and application modules

Settings are not available.

yes

Protection against adware and spyware

 

yes

Web Anti-Virus

Works without restrictions.

yes

Mail Anti-Virus

Works without restrictions.

yes

Heuristic analysis

Works without restrictions.

yes

Protection against rootkits

 

no

Exploit Prevention

 

yes

System Watcher

 

yes

Protection against phishing

 

yes

Checking of the reputation of files and links in Kaspersky Security Network

 

no

URL Advisor

 

no

Secure Data Input

 

no

Rescue Disk

Downloading via the application interface is available.

yes

Password protection of application settings

 

yes

Performance

Application performance settings can be configured.

yes

Gaming mode

Works without restrictions.

yes

Threats and Exclusions

Works without restrictions.

yes

Self-Defense

Works without restrictions.

yes

Quarantine

Works without restrictions.

yes

Notifications

Only the setting that controls delivery of Kaspersky advertisements can be configured.

yes

Configuration of application appearance

Works without restrictions.

yes

My Kaspersky

 

yes

Microsoft Windows Troubleshooting

 

no

Network Attack Blocker

 

no

My Kaspersky

Only view and manage activation codes

yes

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[Topic 94055]

About the activation code

An activation code is a code that you receive when you purchase a license for Kaspersky Anti-Virus. This code is required for activation of the application.

The activation code is a unique sequence of twenty digits and Latin letters in the format xxxxx-xxxxx-xxxxx-xxxxx.

Depending on how you purchased the application, you can obtain the activation code in one of the following ways:

  • When you purchase a boxed version of Kaspersky Anti-Virus, an activation code is provided in the manual or on the retail box that contains the installation CD.
  • When you purchase Kaspersky Anti-Virus from an online store, an activation code is emailed to the address that you have specified when ordering.

The license term countdown starts from the date when you activate the application. If you have purchased a license for the use of Kaspersky Anti-Virus on several devices, the license term starts counting down from the moment you first apply the activation code.

We recommend that you create a My Kaspersky account so that you do not lose your activation code when you reinstall your operating system, install the application on a new device or reinstall the application on your current device. You can create a My Kaspersky account at the time of application installation and activation. If you didn't create a My Kaspersky account at the time of application installation and activation, you can also create an account in the installed application.

If you delete your activation code by mistake or lose it, you can try to restore it.

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[Topic 71010]

How to restore activation codes

If you have lost an activation code that was previously provided to you, you can restore it using one of the following methods:

  • If you have a My Kaspersky account, you can find your activation codes in the Licenses section of the My Kaspersky website.
  • If you have no My Kaspersky account, but the application is installed and activated on one of your devices, create a My Kaspersky account on this device and use it to connect to My Kaspersky. The application will transmit information about your license to the account. The activation code will be displayed in the Licenses section of the My Kaspersky website.
  • If you have neither a My Kaspersky account nor an activated application on any of your devices, then please contact Technical Support.

You can read more about how to restore activation codes using My Kaspersky.

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[Topic 140542]

About the subscription

A subscription to Kaspersky Anti-Virus establishes use of the application within the selected settings (expiration date and number of protected devices). You can obtain a subscription for Kaspersky Anti-Virus from a service provider (for example, from your Internet provider). You can pause or resume your subscription, renew it automatically, or cancel it. You can manage your subscription via your personal account page on the service provider's website.

Vendors can provide two types of subscriptions for Kaspersky Anti-Virus: update subscriptions and update and protection subscriptions.

A subscription can be limited (for example, to one year) or unlimited (with no expiration date). To continue using Kaspersky Anti-Virus after a limited subscription expires, you must renew it. Unlimited subscriptions are renewed automatically as long as timely prepayment has been made to the service provider.

When a limited subscription expires, you are given a grace period to renew your subscription. Application functionality remains unchanged during this time.

If the subscription is not renewed before the grace period expires, Kaspersky Anti-Virus stops updating the application databases (in the case of update subscriptions), stops interacting with Kaspersky Security Network, and also stops protecting the computer and running scan tasks (in the case of update and protection subscriptions).

To use Kaspersky Anti-Virus by subscription, apply the activation code received from your service provider. In some cases, an activation code can be downloaded and applied automatically. When using the application by subscription, you cannot apply another activation code to renew your license. You can apply another activation code only when the subscription term expires.

If Kaspersky Anti-Virus is already in use under a current license when you register your subscription, after registration Kaspersky Anti-Virus will be used by subscription. The activation code that you have used to activate the application can be applied on another computer.

To cancel your subscription, contact the service provider from whom you have purchased Kaspersky Anti-Virus.

Depending on the subscription provider, the set of subscription management options may vary. In addition, you may not be provided with a grace period during which you can renew the subscription.

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[Topic 71345]

How to purchase a license

You can purchase a license or renew an existing license. On purchasing a license, you will receive an activation code that you have to apply to activate the application.

To purchase a license:

  1. Open the main application window.
  2. Open the Licensing window in one of the following ways:
    • By clicking the License is missing link in the lower part of the main window if the application is not activated.
    • By clicking the License: N days remaining link in the lower part of the main window if the application is activated.
  3. In the window that opens, click the Purchase license button.

The web page of Kaspersky eStore or a partner company opens on which you can purchase a license.

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[Topic 71235]

How to activate the application

To make use of the features of the application and its additional services, you must activate it.

If you did not activate the application during installation, you can do so later. You will be reminded about the need to activate the application by Kaspersky Anti-Virus messages that appear in the taskbar notification area.

To activate Kaspersky Anti-Virus:

  1. Open the main application window.
  2. Go to the activation code entry window using one of the following methods:
    • Click the <license status> link located at the bottom of the main application window, open the Licensing window and click the Enter activation code button.
    • Click the License is missing link located at the bottom of the main application window, open the Activation window and click the Enter activation code button.
    • In the lower part of the main application window, click the Enter activation code link.
  3. In the Activation window, perform the following actions:
    • If you have an activation code
      1. In the entry field, enter the activation code and click the Activate button.

        An application activation request is made.

      2. Click the Done button in the Activation window to complete the registration procedure.
    • If you do not have an activation code
      • Click on the link Where can I find an activation code?, go to the Knowledge Base website to read about how you can find your activation code if you have forgotten or lost it.
      • Click the Purchase license button, and go to the store to buy the application license.
      • Click the Activate trial version of the application link to activate the trial version of the application.

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[Topic 71244]

How to renew a license

You can renew the license. To do this, you can specify a new activation code without waiting for the current license to expire. When the current license expires, Kaspersky Anti-Virus is activated automatically with the extra activation code.

To specify an extra activation code for automatic renewal of the license:

  1. Open the main application window.
  2. In the lower part of the main window, click the License: N days remaining link to open the Licensing window.
  3. In the window that opens, in the New activation code section, click the Enter activation code button.
  4. Enter the activation code in the corresponding fields and click the Add button.

    Kaspersky Anti-Virus then sends the data to the Kaspersky activation server for verification. After the license expires, the activation server rechecks the data during the first attempt to activate the application with the new activation code.

  5. Click the Done button.

The new activation code will be displayed in the Licensing window.

If you enter a new activation code that was issued for multiple devices, you must follow the steps to apply the new code on all devices where you want to renew the license automatically.

The application is automatically activated with the new activation code when the license expires. You can also activate the application manually with a new activation code, by clicking the Activate now button. This button is available if the application has not been activated automatically. This button is unavailable before the license expires.

If the new activation code that you specify has already been applied on this computer or on another computer, the activation date for the purpose of renewing the license is the date on which the application was first activated with this activation code.

When you renew the current license, the activation code does not change. The license will be automatically renewed in the application after purchase. You do not need to re-enter the activation code in the application.

It can take up to 24 hours after purchase before the correct license status is displayed.

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[Topic 84321]