If you didn't receive an email with the purchased activation code to the email address you specified when making the purchase, contact the store where you made the purchase.
You may need an activation code for your Kaspersky application not only for activation after the purchase but also for installation on a different device or in case any license problems occur. You can find the instructions on where you can find an activation code in this article. If it is not possible to find the code, you can recover it.
The easiest way to do so is by using your My Kaspersky account. With your My Kaspersky account you can:
If you have a device with an activated application on it, connect the application to My Kaspersky and follow the instructions below.
If you do not have a device with an already activated application or you do not want to connect to My Kaspersky, follow instructions in this article.
If the application was connected to your account on My Kaspersky, you can send the activation code to your email. For instructions on how to connect the application to the My Kaspersky account, see this article.
To send the activation code to your email:
You will get a message with the activation codes, names of applications and devices on which the applications are installed.
This option is not applicable to Kaspersky Security Cloud and Kaspersky Password Manager.
You will see the 20-digit activation code.
About activation codes for Kaspersky applicationsHow to connect your device to My KasperskyHow to save your Kaspersky license before reinstalling the operating systemHow to restore a Kaspersky application after reinstalling the operating systemHow to transfer a Kaspersky product license from one device to anotherHow to reset a password for a Kaspersky application"You have exceeded the maximum number of activations allowed for the entered activation code" error
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