Kaspersky VPN Secure Connection for Android
- Overview of Kaspersky VPN Secure Connection for Android
- Installing and uninstalling the app
- Configuring the app
- Subscription & Account
- Viewing information about the subscription
- Managing subscriptions
- About the End User License Agreement
- About the activation code
- About subscription to Kaspersky VPN Secure Connection
- Free version of Kaspersky VPN Secure Connection
- Premium version of Kaspersky VPN Secure Connection
- About the license
- Subscription restoration troubleshooting
- Data provision
- Using secure connection
- Turning on secure connection
- Viewing the secure connection state and available traffic
- Using the premium version of Kaspersky VPN Secure Connection
- Configuring Adaptive Security
- Choosing the virtual server
- Protecting data if a secure connection is lost
- Viewing the statistics of secure traffic use on My Kaspersky
- Restrictions for the use of Kaspersky VPN
- Using My Kaspersky
- How to get technical support
- Known issues
- Sources of information about the app
- Legal
- For beta testers
Subscription & Account > Subscription restoration troubleshooting
Subscription restoration troubleshooting
Subscription restoration troubleshooting
Sometimes the app can't restore your subscription automatically.
Make sure that you are signed in to My Kaspersky on the account associated with your subscription.
Your subscription may have expired. If that is the case, you will need to purchase a new subscription.
If you are sure that your subscription has not expired and you are using the correct My Kaspersky account, please contact Technical Support.
Article ID: 206427, Last review: Nov 18, 2021