Delivering messages from Backup to recipients

If you consider a message in Backup to be safe, you can deliver the message from Backup to the recipients.

You can deliver a message from Backup after previewing it or by selecting messages that you want to deliver in the list of message copies in Backup (one or several messages).

Delivering infected and probably infected messages can pose a security threat to computers of users.

Before delivering an infected message to a recipient, make sure that delivery of infected messages is allowed in Backup settings.

To deliver a message from Backup after previewing it:

  1. In the main window of the application web interface, open the management console tree and select the Backup section.
  2. In the list of message copies in Backup, in the lower part of the workspace do one of the following:
    • In the line with the details of the message that you want to view, click any of the following links: From, To, or Subject.
    • In the line with the details of the message that you want to view, select the check box and click the View button.

    The message copy opens.

  3. Click the Deliver button in the upper part of the workspace.

    The Deliver message window opens.

  4. Select the check box next to the name of the To recipients' email addresses specified in the message header setting if you want to deliver the message to email addresses of recipients to whom this message was intended.
  5. Select the check box next to the name of the To additional email addresses setting if you want to deliver the message to additional email addresses.
  6. If you have chosen to deliver messages to additional email addresses, in the field under the name of the To additional email addresses setting, enter the email addresses to which you want to deliver the message.
  7. Click OK.

    The Deliver message window closes.

    The message is placed in the delivery queue.

  8. To return to the list of message copies in Backup, click the To messages list button in the upper part of the workspace.

    The Message has been placed in queue for delivery message appears in the list of message copies in Backup.

  9. To hide the Message has been placed in queue for delivery message, click the Hide link in the right part of the line with the message.

To deliver one or several messages from Backup without previewing them:

  1. In the main window of the application web interface, open the management console tree and select the Backup section.
  2. In the list of message copies in Backup, in the lower part of the workspace select check boxes in the lines with the details of messages that you want to deliver.
  3. Click the Deliver button in the upper part of the workspace.

    The Deliver message window opens.

  4. Select the check box next to the name of the To recipients' email addresses specified in the message header setting if you want to deliver the messages to email addresses of recipients to whom these messages were intended.
  5. Select the check box next to the name of the To additional email addresses setting if you want to deliver the messages to additional email addresses.
  6. If you have chosen to deliver messages to additional email addresses, in the field under the name of the To additional email addresses setting, enter the email addresses to which you want to deliver the messages.
  7. Click OK.

    The Deliver message window closes.

    The messages are placed in the delivery queue.

    The Messages have been placed in queue for delivery message appears in the list of message copies in Backup.

  8. To hide the Messages have been placed in queue for delivery message, click the Hide link in the right part of the line with the message.

See also

Backup

About Backup

Finding message copies in Backup

Viewing message copies in Backup

Saving messages from Backup to file

Deleting a message copy from Backup

Configuring Backup settings

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