Filtering and finding message copies in Backup
To find message copies in Backup:
- In the application web interface window, select the Backup section.
- Click
.This opens the Filters window.
- Click the Add filter button to add a filter criterion to search for copies of messages.
- In the fields that appear, configure the filtering criterion that you want. To do so, populate the filter fields in accordance with the following table.
a. Select one of the following criteria:
b. Select one of the following logical operators:
c. Enter the following value:
Detected by
Logical operators are not provided for this criterion.
Select the check boxes next to the names of program modules whose scan results caused the messages to be placed in Backup.
You can select one or several scan engines:
- Anti-Virus.
- Anti-Spam.
- Anti-Phishing.
- Content Filtering.
- Personal denylist of addresses.
- Links scanning.
- Mail Sender Authentication.
- KATA (displayed only when KATA integration is configured).
Scan engines can be combined with the logical "AND" operator.
Sender email
- contains
Text for searching sender email addresses.
You can enter an email address (for example: example-email@example.com), domain name (for example: example.com) or several symbols from the email address (for example: exa).
If you have configured LDAP server integration, the program searches for LDAP cache records matching the entered search string and display a tooltip with account names.
Sender IP
- equal
Search text for the IP address from which the message was sent.
You can enter the address in IPv4 or IPv6 format.
Recipient email
- contains
Text for searching recipient email addresses.
You can enter an email address (for example: example-email@example.com), domain name (for example: example.com) or several symbols from the email address (for example: exa).
If you have configured LDAP server integration, the program searches for LDAP cache records matching the entered search string and display a tooltip with account names.
When filtering messages in personal Backup, recipient addresses from the
BCCfield are disregarded.Subject
- contains
Message header search text
Application message ID
- equal
Unique identifier assigned to the message by the program.
SMTP message ID
- contains
Message ID on the mail server.
This ID can be used for searching for the message in Backup when responding to a user request, if you have configured an ID to be added to notifications about rejected messages.
Date and time
- from
- before
Time period for processing messages and storing them in Backup.
Message size (KB)
- more or equal.
- less or equal.
Size limit for message search in kilobytes.
Node
- equal
- not equal
Cluster node that processed the message.
The criterion is not available in personal Backup.
You can enter multiple filtering criteria. To add another criterion, click Add filter.
- Click Apply.
Copies of messages that match the search parameters are displayed in the list of message copies in the Backup section.
The table displays information about the last 5000 messages. If more than 5000 messages match the filtering criteria, consider refining the search criteria.