Upgrading KSMG to version 2.1

This functionality is available if the user has the Edit settings permission to upgrade the program on the Control node and Edit settings and Create/edit/delete nodes permissions to upgrade the program on the Secondary node.

Upgrading to KSMG 2.1 is possible only from KSMG 2.0 MR1 (2.0.1.6960). If you want to upgrade KSMG to version 2.1 from version 2.0 (2.0.0.6478), you must first upgrade the application to version 2.0 MR1 (2.0.1.6960) or migrate settings from version 2.0.

When you upgrade to version 2.1, you lose all manual changes of configuration file templates in the /opt/kaspersky/ksmg-appliance-addon/share/templates/ and /opt/kaspersky/ksmg/share/templates/core_settings directories, including changes made to implement Technical Support recommendations. You must edit the files to make these changes again after the upgrade.

Upgrade scenario

Upgrading KSMG to version 2.1 involves the following steps:

  1. Preparing the virtualization environment

    If your virtualization environment uses the VMware ESXi hypervisor:

    • If you are using VMware ESXi 6.7, 6.5 or earlier, you must upgrade the hypervisor to version 7.0 Update 3 or 8.0 Update 2, or migrate your virtual machines to a supported hypervisor version.
    • If VMware EVC mode is enabled in the VMware vSphere cluster settings or virtual machine properties, you must set the compatibility level to at least Intel® "Nehalem" Generation.
    • You must upgrade the virtual machine hardware to version 19 or later.

    If your virtualization environment uses the Microsoft Hyper-V Server hypervisor:

    • If you are using the Microsoft Hyper-V Server hypervisor 2016 or earlier, you must upgrade the hypervisor to Microsoft Hyper-V Server 2019 or Microsoft Hyper-V Server 2022, or migrate your virtual machines to a supported hypervisor version.
    • In CPU compatibility settings of the virtual machine, make sure the Migrate to a physical computer with a different processor version setting is disabled. If the setting is enabled, you need to disable it.
  2. Copying modified files from a virtual machine

    Perform this step if you made changes to the configuration files of the operating system or the built-in MTA in Technical Support Mode. In this case, do the following:

    1. Make a list of the changes you made.
    2. For each item on the list, please request instructions from Kaspersky Technical Support on how to edit the configuration files of the operating system or MTA for KSMG 2.1.
    3. Edit the relevant files as instructed.
  3. Downloading the ZIP archive with upgrade package from the Kaspersky website and extracting the archive on your computer
  4. Installing the upgrade package

    You must upgrade each node of the cluster.

Disk space requirements

Minimum free disk space requirements for partitions on the node:

Changes after the upgrade

After a successful upgrade of KSMG to version 2.1, the following changes occur on the nodes:

Recommendations

To avoid data loss, please do the following:

You can find information about application events in system logs available in Technical Support Mode.

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