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If your question relates to one of the following topics:
  • Where and how to purchase
  • Refund and mischarge
  • Subscription and unsubscription
  • Changing order details
  • License extension and switching to another application
  • You did not receive the activation code or the activation code is not suitable or invalid 
If your question relates to one of the following topics:
  • Where and how to purchase
  • Refund and mischarge
  • Subscription and unsubscription
  • Changing order details
  • License extension and switching to another application
  • You did not receive the activation code or the activation code is not suitable or invalid 
  • Any other issues that could occur during purchasing or receiving your order
  • If in the history of your card transactions you see...… Your partner is
    2CO.com*kaspersky
    2CO.com*top-logiciels
    2CO.com*sandbox
    2CO.com*alliance.kaspe
    2CO.com*verisium
    Kaspersky Lab 2Checkout
    avng8.com*kaspersky
    top-logiciels.com
    sandbox.usa.kaspersky
    alliance.kaspersky.com
    verisium.com
    kaspersky.nl
    kaspersky.ro
    kaspersky.ca
    kaspersky.com
    kaspersky.be
    kaspersky.fr
    2Checkout
    DR*Kaspersky Lab
    DR*Kaspersky BD
    DR*EFMSPL
    Digital River
    NW
    Nexway
    Nexway
  • If your order… Example Your partner is
    Contains 8 digits 22122857
    21992673
    2Checkout
    Contains 11 or 12 digits 952364450
    8790835507
    9314981707
    20564778810
    11252652307
    34297772062
    20201474710
    14314934907
    20269590810
    82581754300
    Digital River
    Contains several digits and several letters 1AB2CDDEFJH
    28RR3HW2F8K
    Nexway
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  • Go to this page. If you can't find an answer to your question, go to the bottom of the page and contact Technical Support.
  • Go to this page. If you can't find an answer to your question, go to the bottom of the page and contact Technical Support.