Restoring files in the Quarantine and backup category
August 2, 2024
ID 119637
You can restore any files belonging to the Quarantine and backup category to their original folders.
You may need to restore a file in the following cases:
- The integrity of a file was corrupted during disinfection. As a result, some important information became unavailable in the file.
- Although the security application moved the file to Quarantine, you consider it to be safe and need to use it.
Restoring files from the Quarantine and backup category could lead to infection of the device.
To restore a file from the Quarantine and backup category:
- Open Kaspersky Endpoint Security Cloud Management Console.
- Select the Quarantine section.
The Quarantine section contains a list of objects belonging to the following categories: Quarantine and backup, Unprocessed files, and Detections of Adaptive Anomaly Control rules.
- In the File category drop-down list, select the Quarantine and backup file category.
- In the list of files, select the check box next to the one that you want to restore.
You can select the check boxes for multiple files.
- Click the Restore button above the list of objects.
The file is restored to its original folder on the device. After being restored, the file is no longer shown in the Quarantine section.
If the original folder on the device contains a file with the same name as the file you want to restore, the file is not restored.