Protecting Kaspersky Endpoint Security for Android against removal
August 2, 2024
ID 152231
For mobile device protection and compliance with corporate security requirements, you can enable protection against the removal of Kaspersky Endpoint Security for Android. In this case, the device user cannot remove the app by using the Kaspersky Endpoint Security for Android interface. When removing the app by using the tools of the Android operating system, you are prompted to disable administrator rights for Kaspersky Endpoint Security for Android. After disabling the rights, the mobile device will be locked. To unlock the device, you must send a special command.
To protect the app from removal on devices running Android 7.0 or later, Kaspersky Endpoint Security for Android must be set as an Accessibility Features service. When the Quick Start Wizard is running, Kaspersky Endpoint Security for Android prompts the user to grant the application all required rights. The user can skip those steps or disable the rights through the device settings later. If this is the case, the app is not protected from removal.
On certain Samsung devices running Android 7.0 or later, when the user attempts to configure unsupported methods for unlocking the device (such as a graphical password), the device may be locked if the following conditions are met: Kaspersky Endpoint Security for Android removal protection is enabled and screen unlock password strength requirements are set. To unlock the device, you must send a special command to the device.
To enable protection against removal of Kaspersky Endpoint Security for Android:
- Open Kaspersky Endpoint Security Cloud Management Console.
- Select the Security management → Security profiles section.
The Security profiles section contains a list of security profiles configured in Kaspersky Endpoint Security Cloud.
- In the list, select the security profile for the devices on which you want to configure protection against removal of Kaspersky Endpoint Security for Android.
- Click the link with the profile name to open the security profile properties window.
The security profile properties window displays settings available for all devices.
- In the Android group, select the Advanced section.
- Switch the toggle button to Removal of Kaspersky Endpoint Security for Android is prohibited.
- Click the Save button.
After the security profile is applied, app removal protection will be enabled on users' Android devices. If an attempt is made to remove the app, the mobile device will be locked.