Wiping data from a Windows device
August 2, 2024
ID 228145
From Kaspersky Endpoint Security Cloud Management Console, you can send a command to remotely wipe data from a user's device that is running Windows.
This feature is available only if you activated Kaspersky Endpoint Security Cloud under a Kaspersky Endpoint Security Cloud Pro license.
Depending on the data wipe settings, you can remotely wipe some or all of the following data:
- Documents
Files in the standard Documents folder of the operating system, and its subfolders.
- Cookies
Files in which the browser saves data from the websites visited by the user (such as user authorization data).
- Desktop
Files in the standard Desktop folder of the operating system, and its subfolders.
- Temporary Internet Explorer files
Temporary files related to the operation of Internet Explorer, such as copies of web pages, images, and media files.
- Temporary files
Temporary files related to the operation of applications installed on the computer. For example, Microsoft Office applications create temporary files containing backup copies of documents.
- Outlook files
Files related to the operation of the Outlook mail client: data files (PST), offline data files (OST), offline address book files (OAB), and personal address book files (PAB).
- User profile
Set of files and folders that store operating system settings for the local user account.
To wipe data from a device:
- Open Kaspersky Endpoint Security Cloud Management Console.
- Select the Devices section.
The Devices section contains a list of devices that have been added to Kaspersky Endpoint Security Cloud.
- Click the link with the device name.
This opens a page containing detailed information about the device. The left part of the page shows the Commands list, which contains buttons with the commands that are available for the device.
- Click the Wipe data button.
- In the Wipe data from <Device name> window that opens, define the data wipe settings:
- How to wipe:
- Completely
Files are overwritten with random data. It is practically impossible to restore data after it is deleted.
- Quickly
Files are deleted by using the operating system resources, as if you delete them manually to the recycle bin, and then empty the recycle bin.
- Completely
- What to wipe:
- All standard folders
All of the above-mentioned data is deleted.
- Custom folders
Select the specific data to be deleted.
- All standard folders
- How to wipe:
- Click the Wipe button.
- In the Wipe data window that opens, click the Confirm button to confirm the data wipe.
The specified data is wiped from the selected device.