About the subscription
August 7, 2024
ID 136504
A Kaspersky Security subscription grants the right to use the application based on a commercial license by subscription. A license has a limitation on the number of mailboxes protected by Kaspersky Security. You can order a Kaspersky Security subscription from a vendor (such as a mail protection service provider).
You can activate the application using an activation code.
If you are using the application based on a Commercial (subscription) license, Kaspersky Security contacts Kaspersky activation servers at specific time intervals to update license data.
If you are using the application based on a Commercial (subscription) license, you must ensure continuous Internet access for the Security Server and for the server on which the Management Console is installed.
If your subscription has not yet expired but a long time has passed since the application has last updated its data and it has not received confirmation that the subscription has expired from Kaspersky activation servers (for example, if there is no Internet access for the Security Server and the server on which the Management Console is installed), the application stops attempting to connect to Kaspersky activation servers, stops updating anti-virus databases and Anti-Spam databases, and stops using Kaspersky Security Network. If the application receives Internet access after the application has stopped attempting to contact Kaspersky activation servers, the application updates license data, resumes updates of Anti-Virus databases and Anti-Spam databases, resumes use of Kaspersky Security Network, and provides the functionality of the Anti-Virus and Anti-Spam modules.
You can pause or resume your subscription, renew it, or opt out of it. To manage your subscription, you need to contact the vendor that provided you with Kaspersky Security. The set of subscription management options may vary depending on the service provider that you are using.
To give you more time to renew your subscription, you may be granted a grace period during which the application continues to perform all its functions. The vendor determines whether or not to grant a grace period and determines its duration. After the subscription or the grace period for subscription renewal expires, Kaspersky Security continues to work but stops updating the anti-virus databases of the application and stops using Kaspersky Security Network.