Forwarding objects from Backup to their original recipients
August 7, 2024
ID 63674
When objects are sent from Backup, the computers of the message recipients may become infected.
Objects that were saved in Backup can be sent to their original recipients.
To send Message text or Attachment objects, you must specify the settings of the Microsoft Exchange web service for the Security Server on which the object was detected.
To send Whole message objects, the following conditions must be met:
- The Replay directory must be configured on the Microsoft Exchange server on which the object was detected.
- The account used to start the Kaspersky Security 9.0 for Microsoft Exchange Servers service must have the necessary permissions to write to the Replay directory.
For security purposes, the application signs each message sent from Backup with a header containing an encrypted hash of the message. A signature decryption key is generated automatically during installation or upgrade of the application.
To prevent the application from re-scanning a sent message and returning it to Backup, all protected Microsoft Exchange servers must have identical sets of signature decryption keys. To do so, you need to manually export the key of the Hub Transport server and import it into the Edge Transport server, and vice versa.
To send an object from Backup to recipients, perform the following steps:
- In the Management Console tree, select the node of a Microsoft Exchange server and open it.
- Select the Backup node.
- In the table listing Backup objects in the workspace, select the object that you want to send to recipients.
- Click the Send button located in the upper part of the workspace above the list of objects, and select the Send to original recipients menu item.
- In the opened window, read the warning text and click Yes if you accept the risk and want to perform the action.
The application sends the selected object to the recipients of the original message.