Allowing notification delivery to external senders and recipients
August 7, 2024
ID 123372
By default, Kaspersky Security prohibits sending notifications of object processing to email addresses of external senders and recipients (those located outside of the company) of scanned messages. For example, if the list of recipients of an infected message contains both internal and external recipients, a notification will only be sent to internal recipients if notification of message recipients on infected object detection has been enabled. An email address is classified as internal if it belongs to a domain listed among Accepted Domains of protected Microsoft Exchange servers in your company. If the address list of your company contains contacts with addresses from another company, these addresses are classified as external.
This prohibition does not cover administrator addresses and additional addresses.
You can allow sending object processing notifications to external senders and recipients.
If you allow sending notifications to external addresses, the details of processed objects will be available for third parties outside of your company.
To allow sending notifications to email addresses of external senders and recipients:
- Perform the following steps in the Management Console tree:
- To configure notification of external senders and recipients for an unassigned Security Server, select the node of the relevant Security Server.
- To configure notification of external senders and recipients for Security Servers belonging to a profile, maximize the Profiles node and inside it maximize the node of the profile for whose Security Servers you need to configure notification.
- Select the Notifications node.
The workspace displays the Notification delivery settings and Event notifications sections.
- To allow sending notifications of processed objects to any (both internal and external) senders and recipients of scanned messages, clear the Send notifications to internal users only check box in the Event notifications section.
- Click the Save button.
Thus, sending notifications to email addresses of external senders and recipients is allowed.
If the application is running in a configuration with a DAG of Microsoft Exchange servers, the notification settings specified on any of the servers will be automatically applied to all the servers in the DAG. You do not have to configure notifications on other servers in the DAG.