Downloading a trace file
Downloading a trace file
July 3, 2024
ID 216893
To obtain a trace file:
- In the application web interface window, select the Nodes section.
- Click Get diagnostic information in the upper part of the workspace to open the Diagnostic information for Technical Support window.
The workspace displays the table of cluster nodes with information about the time when the latest trace file was created for each node.
- In the table, select the node for which you want to download a trace file.
This opens the View archives window.
- In the row containing the relevant file, click
to the right of the file name.
The archive containing the file is saved on your computer in the browser's downloads folder.
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