Viewing the sending history of a message in Backup

July 10, 2024

ID 262331

To view the sending history of a message in Backup:

In the application web interface window, select the Backup section.
In the table of Backup objects, select the message for which you want to view the sending history.
This opens the View message information window.
Select the History of sending from Backup tab.

The tab displays records about the last 10 attempts to send the message from Backup.

In personal Backup, out of the 10 records, only those records are displayed that involve sending the message to the email address of the current user.

Descriptions of attempts to send the message displayed on the History of sending from Backup tab, are listed in the table below.

Information about attempts to send a message from Backup

Column name	Description
Result	Result of the attempt to send the message from Backup. Possible values: – Sent. – Failed to send. Hovering over the icon displays a tooltip with a more detailed description of the error.
Sent by	The name of the user account that sent the message from Backup. In personal Backup, only the following values are possible: You This value is displayed if the current user sent the message from Backup. User This value is displayed if the message was sent from Backup by another user, but to the address of the current user.
List of recipients	List of message recipients specified when sending from Backup. The addresses are taken from the SMTP session. The column is not available in personal Backup.
Sent date and time	Date and time when the message was sent from Backup.

You can sort the entries in the table by the Result, Sent by, or Sent date and time columns. You can set ascending or descending sorting order by clicking Sort. in the column header. Clicking the sort icon for a third time resets the sorting of the column.

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