Preparing to contact Customer Service
Preparing to contact Customer Service
August 15, 2024
ID 101734
Before creating a request, please do the following:
- Install the latest version of the application for which you want to create a request.
You can download an application installation package on Management Console. Most problems are resolved by simply installing the latest version of an application.
- In the Licenses section, add information about your license for the application for which you want to create a request.
License registration helps the Customer Service engineer obtain the information on your license automatically.
- Make sure that your question is not in the list of Kaspersky Customer Service limitations.
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