How to disconnect an app from your account
August 15, 2024
ID 123279
To disconnect an app from your account:
- Go to the Devices section.
- Click on the device of interest.
- Open the Installed apps drop-down list.
- Click the trash bin (
) icon next to the application of interest.
- Confirm the action.
The application is disconnected from your account.
You will be able to reconnect the disconnected application to your account. If only one application is installed on a device, the device also disconnects from your account when the application is disconnected.
You will not be able to remotely manage the application after it is disconnected from your account. Disconnecting applications from your account does not affect the operation of the applications if they do not require a mandatory connection to Management Console. Purchased license for disconnected application will remain active according to the terms of the End User License Agreement and information about it will be available in your account.
The functions of applications requiring mandatory connection to your account on Management Console will be unavailable after the application or the device is disconnected.