Important considerations when adding keys
August 2, 2024
ID 255098
When adding keys, you should take the following into consideration:
- The simultaneous use of multiple active license keys of the same type on an SVM is not supported (for example, multiple server keys or multiple keys with a limitation on the number of processors). If you add a key to the SVM that already has a key of the same type, the new key will replace the previously added key.
- If you are using a licensing scheme based on the number of protected virtual machines, the type of the key that you use to activate the solution must match the type of guest operating system on the virtual machines:
- For the protection of virtual machines running server operating systems, you need to add a server key to SVMs.
- For the protection of virtual machines running desktop operating systems, you need to add a desktop key to SVMs.
- For the protection of virtual machines running server operating systems and desktop operating systems, you need to add two keys to SVMs: a server key and a desktop key.
If you are using a licensing scheme based on the number of processor cores or based on the number of processors, you need one key (with a limitation on the number of processor cores or with a limitation on the number of processors), irrespective of the operating system installed on the virtual machines.
- Simultaneous use of keys corresponding to different licensing schemes on SVMs is not supported. After activation of the solution, if you add a key that corresponds to a different licensing scheme, the previously added key is removed from the SVM. For example, if you add a key with a limitation on the number of processor cores, and a desktop key and/or server key was previously added to the SVM, the active and (if available) the reserve desktop and/or server keys are deleted when the task is completed. They are replaced by the key with a limitation on the number of processor cores, which is added as an active key.
On an SVM, only keys corresponding to the same licensing scheme can be simultaneously used, for example, a desktop and a server key (a licensing scheme based on the number of virtual machines).
- A key that was removed from one SVM can be added to another SVM if the term of the license bound to the key has not expired.
- Simultaneous use of commercial keys and subscription keys on an SVM is not supported.
For example, if you add a commercial key on an SVM with a previously added subscription key, the subscription key is removed from the SVM. The commercial key is added in its place.
- On all SVMs connected to the same Integration Server, the solution must be activated under a license of the same edition: Standard or Enterprise license. If you use a licensing scheme based on the number of protected virtual machines, you can simultaneously use keys of different license editions (Standard license / Enterprise license) on an SVM, but only if they are different types of keys (a server key and a desktop key). For example, you can add a server key that corresponds to an Enterprise license and a desktop key that corresponds to a Standard license to the SVM.
You can add an EDR Optimum key to an SVM regardless of the existence of an active license key of a different type on the SVM.