Restoring unprocessed files
Restoring unprocessed files
July 22, 2024
ID 65814
If necessary, you can restore files from the table of unprocessed objects to their original folders.
It is recommended to restore unprocessed files only if the files have been assigned the Disinfected or Not infected status.
To restore unprocessed files:
- On the protected virtual machine, open the main application window.
- In the upper part of the main application window, click the Reports link to open the Reports and Storages window.
- Select the Unprocessed objects tab.
- To restore all files:
- Open the context menu anywhere in the table on the Unprocessed objects tab and select the Restore all item.
The application moves all the unprocessed files from the table of unprocessed objects to their original folders if these folders are write-accessible.
- If the original folder of a restored file cannot be written to, the standard Microsoft Windows Save as window opens. In this window, you can select the destination folder for saving the file.
- Open the context menu anywhere in the table on the Unprocessed objects tab and select the Restore all item.
- To restore one or more files:
- In the table on the Unprocessed objects tab, select one or more unprocessed files that you want to restore. To select multiple files, use the CTRL key.
- Click the Restore button or open the context menu and select the Restore item.
The application moves the selected files to their original folders as long as the folders can be written to.
- If the original folder of a restored file cannot be written to, the standard Microsoft Windows Save as window opens. In this window, you can select the destination folder for saving the file.
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