Activating the mobile app
In Kaspersky Security Center, the license can cover various groups of features. To ensure that the Kaspersky Endpoint Security for Android app and the Kaspersky Security for iOS app are fully functional, the Kaspersky Security Center license purchased by the organization must provide for the Mobile Device Management functionality. The Mobile Device Management functionality is intended for connecting mobile devices to Kaspersky Security Center and managing them.
For detailed information about licensing Kaspersky Security Center and licensing options:
- If you use Kaspersky Security Center Web Console, please refer to Kaspersky Security Center Help.
- If you use Kaspersky Security Center Cloud Console, please refer to Kaspersky Security Center Cloud Console Help.
Activating the Kaspersky Endpoint Security for Android app or the Kaspersky Security for iOS app on a mobile device is done by providing valid license information to the app. License information is delivered to the mobile device, together with the policy, when the device is synchronized with Kaspersky Security Center.
If the activation of the mobile app is not completed within 30 days from the time of installation on the mobile device, the app is automatically switched to the limited functionality mode. In this mode, most of the app components are not operational. When switched to the limited functionality mode, the app stops performing automatic synchronization with Kaspersky Security Center. Therefore, if the activation of the app has not been completed within 30 days after the installation, the user must synchronize the device with Kaspersky Security Center manually.
If Kaspersky Security Center is not deployed in your organization or is not accessible to mobile devices, users can activate the mobile app on their devices manually.
To activate the mobile app:
- Open the policy properties window:
- In the main window of Kaspersky Security Center Web Console or Cloud Console, select Devices > Policies & profiles. In the list of group policies that opens, click the name of the policy that you want to configure.
- In the main window of Kaspersky Security Center Web Console or Cloud Console, select Devices > Mobile > Devices. Click the mobile device that falls under the policy that you want to configure, and then select the policy on the Active policies and policy profiles tab.
- In the policy properties page, select Application settings > Licenses.
- Use the drop-down list to select the required license key from the key storage of the Administration Server.
The details of the license key are displayed in the fields below.
If a key file is selected from the Kaspersky Security Center key storage and sent to the device, Kaspersky Security for iOS will be not able to process it, because Kaspersky Security for iOS does not support this activation method. To activate Kaspersky Security for iOS, you must add the license to Kaspersky Security Center as an activation code.
You can replace the existing activation key on the mobile device if it is different from the one selected in the drop-down list above. To do so, select the If the key on device is different, replace with this key check box.
- Click the Save button to save the changes you have made to the policy and exit the policy properties window.
Mobile device settings are configured after the next device synchronization with Kaspersky Security Center.