How to change your payment details or email you specified when buying a license for a Kaspersky application

Latest update: September 27, 2022 ID: 15465

The information specified during license purchase may become obsolete, for example:

  • You no longer use the card you have used for payment.
  • You have changed the internet services provider and no longer have access to the email you specified during purchase.

To update your payment details for Kaspersky Basic, Standard, Plus, Premium:

  1. Sign in to your My Kaspersky account.
  2. Go to the Subscriptions tab. Сlick Manage subscription and Payment details.
  3. You will be redirected to the Nexway website. In the Payment details section, click Change payment method.
  4. You can then proceed to add/delete a card or PayPal.

To update your payment details for other Kaspersky applications or to update the email address you specified when buying a license, please contact Customer Service.

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