After installing a Kaspersky, a situation may occur in which the Windows 10 operating system crashes and a blue screen appears (BSoD — Blue Screen of Death). This can be caused by a conflict between the Kaspersky Lab application and an application made by another company, or with your computer’s drivers.
If this issue occurs, create a full memory dump and send it to Kaspersky technical support.
Attach the created dump file to your request to Kaspersky technical support. Upload the archive to a cloud and add a link to your request.
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