Installing ArcSight SmartConnector (Windows)

April 11, 2024

ID 175873

This section describes how to install ArcSight SmartConnector on Windows.

To install ArcSight SmartConnector:

  1. Run the ArcSight SmartConnector installation application.

    This application is a component of HP ArcSight and is not included in Kaspersky CyberTrace.

    ArcSight SmartConnector installation: Introduction.

    SmartConnector installation: Introduction

  2. Select the ArcSight SmartConnector installation folder (hereinafter referred to as %ARCSIGHT_HOME%).

    Choose Install Folder window in ArcSight.

    Choosing an installation folder

  3. Set the installation type to Typical.
  4. Select the location where a shortcut for the connector will be created.

    You can also choose not to create icons.

    Choose Shortcut Folder window in ArcSight.

    Choosing a shortcut folder

  5. After the contents of the binary file are unpacked, click Add a Connector.

    Selecting Add a Connector in ArcSight.

    Adding a connector

    If this window is not displayed, configure ArcSight SmartConnector manually. For this purpose, run the following command:

    %ARCSIGHT_HOME%\current\bin\runagentsetup.bat

  6. Select Syslog Daemon as the connector type.

    Select the connector to configure window in ArcSight.

    Selecting the connector type

    Click Next.

  7. In the Enter the parameter details form, specify the following data:
    • Network Port—Port to which Kaspersky CyberTrace Service will send detection events.

      This is the same port that is specified on the Settings > Service tab of Kaspersky CyberTrace Web (by default, it is 9998).

    • IP Address—IP address to which Kaspersky CyberTrace Service will send detection events.

      This is the same IP address that is specified on the Settings > Service tab of Kaspersky CyberTrace Web (by default, it is 127.0.0.1).

      You can specify ALL if you want Arcsight SmartConnector to receive events from all network interfaces of the computer on which it runs. Note that you cannot specify ALL in the Kaspersky CyberTrace Service configuration file.

    • Protocol—Specify Raw TCP.
    • Forwarder—Specify false.

    Parameters for sending detection events in ArcSight.

    Parameters for sending detection events

    Click Next.

  8. Specify ArcSight Manager (encrypted) as the type of destination.

    Click Next.

  9. Specify other destination parameters:
    • Manager Hostname—Host where ArcSight Manager is running.
    • Manager Port—Port where ArcSight Manager is available.

      By default, it is 8443.

    • User—Name of the ArcSight ESM user that has rights for registering the connector.
    • Password—Password of the ArcSight ESM user.
    • AUP Master Destination—Specify false.
    • Filter Out All Events—Specify false.
    • Enable Demo CA—Specify false.

    Enter the destination parameters window in ArcSight.

    Destination parameters

    Click Next.

  10. Specify the connector details: the name (arbitrary value permitted), location (arbitrary value permitted), location of the device that will send events to the connector (arbitrary value permitted, can be empty), and comment about the connector (arbitrary value permitted, can be empty).

    Enter the connector details window in ArcSight.

    Connector details

    Click Next.

  11. If the ArcSight Manager parameters are valid, accept importing the certificate from the destination.
  12. If the certificate is imported successfully, you will be asked to install ArcSight SmartConnector either as a service or as an application. We recommend that you install it as a service.

    Choosing installation mode in ArcSight.

    Choosing installation mode

    Click Next.

  13. Specify the service parameters.

    We recommend that you set the service name to be the same as the connector name.

    Specify the service parameters window in ArcSight.

    Specifying service parameters

    Click Next.

    The operation summary is displayed.

    SmartConnector installation: Operation summary.

    SmartConnector installation: Operation summary

  14. In the %ARCSIGHT_HOME%/current/user/agent/agent.properties configuration file, specify 30000 in the agents[0].tcppeerclosedchecktimeout parameter.
  15. Make sure that the service named ArcSight %ServiceDisplayName% is running (%ServiceDisplayName% is the name that you specified in the Service Display Name box in the previous step).

    For this purpose, open Windows Task Manager and check the status of the service. The status must be Running. Using Windows Task Manager, you can stop or start the service.

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