How to enable Protection against screen lockers in Kaspersky Security Cloud 20
Latest update: June 27, 2019
ID: 15066
Screen lockers are malicious programs that display a banner on the screen which cannot be closed, and then demand a ransom payment to remove it. However, you will not necessarily receive an unlocking code if you do what the criminals demand.
If a ransomware banner appears on your screen, press the key combination set in the application settings. Kaspersky Security Cloud will detect and remove screen-locking malware.
How to unlock the screen using a keyboard shortcut
- Press the CTRL+ALT+SHIFT+F4 combination on the keyboard. If you have changed the default combination in the settings, press the keys you have set.
- Run a full scan of your computer. See this article for instructions.
You can close the banner by using the key combination, even if protection against screen lockers is disabled.
How to set a key combination
- In the main window of Kaspersky Security Cloud, click
.
- To learn how to open the main application window, see this article.
- Go to the Protection section and select System Watcher.
- Make sure the checkbox Detect and close screen lockers is selected.
- In the drop-down list, select a shortcut which will be used as a command for Kaspersky Security Cloud to detect and remove screen-locking ransomware.
Now protection against screen lockers is enabled and configured.