Actions on quarantined objects

March 25, 2022

ID 18282

Prior to disinfecting or deleting an object that has been labeled as infected based on the results of a virus scan, Kaspersky Anti-Virus moves a copy of the object to the Quarantine database.

You can take the following actions on quarantined objects:

  • delete objects manually;
  • delete records created sooner than the specified number of days ago from the Quarantine database;
  • forward email messages from the Quarantine database to recipients.

Kaspersky Anti-Virus automatically deletes objects from the Quarantine database on expiry of the object storage time period specified in the server settings.

To delete objects from the Quarantine database manually:

  1. Select a random server included in any profile.
  2. On the action panel, click the Open Quarantine database button, and in the dropdown list select one of the following items:
    • Email messages.
    • Databases.
    • Replications.

    As a result, Quarantine records for all protected servers are displayed on the control panel.

  3. In the list of records, click the object that you want to delete from quarantine and then click the Delete button.

    You can select several objects using the Ctrl and Shift key combination.

To forward an email message from the Quarantine database to its recipients:

  1. Select a random server included in any profile.
  2. In the action panel click the Open Quarantine database button and in the dropdown list select Email messages item.

    The control panel shows records of quarantined email messages across all protected servers.

  3. In the list of records, use the mouse to select the email message that you want to forward and then click the Forward to recipients button in the viewing panel.

    You can select several messages using the Ctrl and Shift key combination.

To delete records created sooner than the specified number of days ago from the Quarantine database:

  1. Select a random server included in any profile.
  2. In the action panel click the Delete records button and in the dropdown list select Quarantine.
  3. In the window that opens, enter the number of days and click OK to delete Quarantine records created sooner than the specified period.

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