How to set up two-step verification

To set up two-step verification via your mobile phone number:

1. Click the link with your email address in the upper-right corner of the page.

   A drop-down menu opens.

2. Click the manage your account button.

   A window in which you can edit the account settings opens.

3. Go to the Security tab.
4. Click the Set up button.
5. Enter your password.
6. Specify your phone number and click the Get code button.
7. Enter a security code from the SMS message.

Your phone number is confirmed and set up to receive security codes.

At the current time, authenticator apps cannot be used on My Kaspersky as a standalone verification method. You must first set up two-step verification via your mobile phone number. If you turn off two-step verification via your mobile phone number, verification via an authenticator app is turned off automatically. After you have set up both verification via SMS and via an app, you will be able to select a verification method on the sign-in page.

To set up two-step verification via your authenticator app:

1. Download and install an authenticator app on your device. You can find the list of app examples here.

   We recommend that you set up an authenticator app also on a device other than your mobile phone. This will allow you to sign in to your account and use the Anti-Theft features if your mobile phone is lost or stolen.

2. On My Kaspersky, click the link with your email address in the upper-right corner of the page.

   A drop-down menu opens.

3. Click the manage your account button.

   This opens a window in which you can edit the account settings.

4. Go to the Security tab.
5. Enter your password.
6. In the Authenticator app section, click Set up.
7. Add your My Kaspersky account in your authenticator app by scanning the provided QR code or entering the secret key manually. Please use your in-app instructions for more information.
8. Enter a 6-digit security code generated by the app.

Your app is set up. You can use security codes generated in the app on the My Kaspersky sign-in page.

To change your phone number:

1. Click the link with your email address in the upper-right corner of the page.

   A drop-down menu opens.

2. Click the manage your account button.

   This opens a window in which you can edit the account settings.

3. Go to the Security tab.
4. In the Phone number field, click the pencil () icon.
5. Specify a new phone number and click the Get code button.
6. Enter a security code from the SMS message.

Your new phone number is confirmed and set up to receive security codes.