Internet connection speed decreases after the installation of a Kaspersky application

Latest update: July 11, 2023 ID: 9042
 
 
 
 

Issue

After you install a Kaspersky application, your internet connection may get slower according to some measurement apps or websites. 

Cause

All Internet traffic goes through the Kaspersky application’s filter, and its work can affect the results of measuring traffic download or upload speed. 

Solution

To measure the real Internet connection speed, try downloading a file bigger than 100 MB using either a download manager or a torrent client from different websites in different times of the day. 

If the measurements still show slow internet connection speed, please submit a request to Kaspersky Customer Service by choosing the topic and filling out the form.

 
 
 
 
 
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