"Databases are corrupted" error

Issue

The “Databases are corrupted" error appears upon database update attempt in the Database Update window.

Solution

1. Download the installer:
   • Kaspersky Standard
   • Kaspersky Plus
   • Kaspersky Premium
   • Kaspersky Internet Security
   • Kaspersky Anti-Virus
   • Kaspersky Total Security
   • Kaspersky Small Office Security

   If you’re not sure how to open the main application window, see the instructions.

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2. Remove the currently installed application using the instructions. To save the current license or subscription, select the License information or Subscription information checkbox at the Saving objects step of the uninstallation wizard.
3. Restart your PC.
4. Run the installer and follow the instructions for your application:
   • Kaspersky Standard, Plus, Premium
   • Kaspersky Internet Security
   • Kaspersky Anti-Virus
   • Kaspersky Total Security
   • Kaspersky Small Office Security
5. The application will be activated automatically. If this doesn’t happen, activate the application manually using these instructions:
   • Kaspersky Standard, Plus, Premium
   • Kaspersky Internet Security
   • Kaspersky Anti-Virus 
   • Kaspersky Total Security 
   • Kaspersky Small Office Security

What to do if the issue persists

If the issue persists, contact Kaspersky Customer Service.