Error 27300 when installing a Kaspersky application

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Error 27300 when installing a Kaspersky application

Latest update: July 19, 2024 ID: 14829

This article concerns Kaspersky applications for home.

During installation of a Kaspersky application, you may get the error with the code 27300. The text of the error message contains the code of the error and the driver that causes the problem.

Error 27300 when installing a Kaspersky application

Solution

Find the solution matching the driver and the error code in the text of your error message in the table below. After performing the instructions, restart your computer and run the installation of the latest version of a Kaspersky application once again.

Error code	Driver	Solution
2147023838	klkbdflt2.sys	The error occurs if a keyboard is not connected to the server. To solve the problem, connect the keyboard for the application installation.
2147023673	klim6.sys	Install the latest version of a Kaspersky application. This issue is fixed in the latest versions.
2147024891 2147023828 2147024894	mklif.sys klhk.sys_x64	Make sure no incompatible applications are installed on your computer. If any of such applications are installed, uninstall them. For instructions, see this article. Use the kavremover tool to remove the remaining files of Kaspersky applications earlier installed on your computer. For instructions, see this article.
2146500025	klim6.sys	Disable verification of digital signatures for drivers in the operating system. For instructions, see the Microsoft official forum. After you reinstall the application, enable verification of digital signatures for drivers.
2147023836 2147024809 2147023170 2147024864 2147023824 2147024894	klim6.sys klkbdflt2.sys Any Any klim6.sys klgse.sys_x64	Use the kavremover tool to remove the remaining files of Kaspersky applications earlier installed on your computer. For instructions, see this article.
2146500043	mklif.sys	Kaspersky applications are incompatible with operating systems running on the Snapdragon processor. For details, see the official Microsoft website.
2147024883	klim6.sys	If you are using Windows 7 or Windows 8, make changes to the registry: Open the registry editor. For instructions, see the Microsoft website. Open the registry branch: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Network Rename the Config parameter into Config2. Restart your computer.
2147024770 536870329	Any	If you are using Windows 10, make sure you have all latest updates installed. Go to the Microsoft website, click Update now and follow the instructions. The error may be related to the malfunction or uninstallation of network drivers for the following third-party applications: VMware Workstation, VMware Player, Cisco AnyConnect, NPF (WinPcap). This error affects not only the installation of Kaspersky software but also software from other providers that use the NDIS filter. Reinstall the applications mentioned above if you use them or have used them before. This should overwrite the information about the problematic drivers and libraries of these applications and solve the installation problem.
2147416359	Any	Open the Control Panel and go to Administrative Tools → Services. Make sure that Network Setup Service is on the list and has the startup type Manual. If the service is present and the startup type is correct but the issue persists, the service can be damaged. We recommend that you reinstall your operating system.
2147418113 1906441222	Any	Boot the computer in Safe Mode. For instructions, see this article. Open the command line. For instructions, see this article. Run the commands: net stop cryptsvc ren %systemroot%\system32\catroot2 catroot2_old net start cryptsvc
2147024894	klim6.sys_x64.sys	The issue occurs due to failures in an overloaded operating system. To solve the problem, reset your PC. For instructions, see the Microsoft website. Before resetting the computer, we recommend to create a backup copy of your necessary files (documents, photos, media, etc.) on an external drive.
Other	Other	Use the kavremover tool to remove the remaining files of Kaspersky applications earlier installed on your computer. For instructions, see this article.

What to do if the error persists

If the issue persists, submit a request to Kaspersky Customer Service by choosing the topic of your request.

In your request, please provide the following:

A screenshot of an error. If you’re not sure how to take a screenshot, see this article.
The report collected with the Get System Info (GSI) tool. For instructions, see this article.

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